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Valce Talent Solutions

SAP AMS Delivery

Posted 7 days ago

Mexico

5-10 years experience

sap

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AI Summary

Serve as the main operational contact for SAP AMS functional delivery topics and manage escalations involving tickets, delivery quality, governance, and operational risks. Ensure service levels and contractual commitments are met while supporting high-quality delivery aligned with SAP AMS processes.

SAP AMS Delivery

Functional background (FI, CO, SD, MM, PM, TM, PP)

• Primary Point of Contact: Serves as the main operational contact for SAP ASM Functional regarding all delivery topics, issues, and concerns.

• Escalation Management: Acts as the primary escalation point for tickets, delivery quality, governance, and operational risks.

• Experience Requirement: Requires 5+ years of proven SAP AMS service management experience. At least 5+ years of proven experience as SAP consultant in the modules: Logistics (SD, PP, MM, EWM, etc.), FI-CO, Success Factors, etc.

• Performance Standards: Empowers the delivery team to achieve high quality deliverables while maintaining 100% alignment with SAP AMS process requirements.

• SLA Oversight: Responsible for ensuring all target service levels (SLAs/KPIs) are met and contractual commitments are fulfilled.

REMOTE

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