Salesforce Administrator

We’re looking for a Salesforce Administrator! Join SyBridge Technologies and leverage your expertise to support, optimize, and enhance Salesforce solutions that drive innovation across our global operations.

Corporate Profile: 
SyBridge Technologies is at the forefront of technology-enabled design, prototyping, and manufacturing solutions for complex, high-precision parts. Our mission is to revolutionize how parts are designed and manufactured, making the process simpler and faster through advanced technology. As North America's largest injection molding tooling platform and the leading private on-demand digital manufacturer, we are driven by cutting-edge AI/ML 
technology. Backed by Crestview Partners and built on 15 strategic acquisitions, SyBridge is a powerhouse of innovation and growth. Headquartered in Itasca, Illinois, we operate across 18 locations globally. 

About Crestview Partners: 
Founded in 2004, Crestview is a value-oriented private equity firm focused on the middle market with approximately $10 billion in capital commitments. Based in New York, Crestview focuses on industrials, media, and financial services.

Position Summary: 
We are seeking a highly skilled Salesforce Administrator to manage, optimize, and support our Salesforce platform, enabling business operations and driving digital transformation across the organization. The ideal candidate will have strong experience in 
Salesforce administration, configuration, automation, user management, and platform optimization while ensuring adherence to best practices, data integrity, and security standards. 

Key Responsibilities:

• Build and maintain custom objects, fields, workflows, validation rules, and Flows.
•  Develop and support integration between Salesforce and third-party applications using REST/SOAP APIs.  
• Customize and enhance Sales Cloud, Service Cloud, and other Salesforce products as required.  
• Collaborate with business stakeholders to gather requirements and translate them into technical solutions.
• Administer, configure, and maintain the Salesforce platform to support business needs.
• Build and maintain custom objects, fields, page layouts, validation rules, reports, dashboards, and Flows.
• Manage user accounts, roles, profiles, permission sets, and sharing rules.
• Support and enhance Sales Cloud, Service Cloud, and other Salesforce products as required.
• Monitor system performance, data quality, and platform adoption while implementing best practices.
• Troubleshoot and resolve Salesforce-related issues, providing timely support to end users.
• Support data imports, exports, cleansing, and ongoing data management activities.
• Assist with Salesforce releases, testing, system enhancements, and environment management.
• Create and maintain system documentation, training materials, and knowledge base articles.
• Identify opportunities for process improvement, automation, and platform optimization.
  
  

Requirements: 

• Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field.
• Minimum 4+ years of hands-on Salesforce Administration experience.
• Strong experience with Salesforce configuration, customization, and platform administration. 
• Hands-on experience with Salesforce Flows and process automation.
• Experience creating and managing reports, dashboards, and data management processes.
• Strong knowledge of Salesforce security, including Roles, Profiles, Permission Sets, and Sharing Rules.
• Experience supporting Sales Cloud and/or Service Cloud.
• Familiarity with Salesforce Data Loader and data migration activities.
  
  Nature of Work: 
  Full-time remote role (anywhere from Pakistan) supporting global business operations and Salesforce initiatives. 
  
  What We Offer:
• Competitive compensation in USD (Dollar Pledge).
• 100% remote role from anywhere in Pakistan.
• Supportive and inclusive work environment.
• Career growth opportunities in a rapidly expanding global organization