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Marcopolo Holidays

Sales Support Agent (Remote/Arabic Speaker)

Posted 2 months ago
Worldwide
0-2 years experience
crm
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AI Summary

Communicate professionally with clients while handling multiple inquiries simultaneously to ensure accurate service delivery. Collaborate with team members to support colleagues and achieve shared organizational goals.

This is a remote position.

Key Responsibilities

  • Communicate with clients in a professional and courteous manner.
  • Handle multiple client inquiries simultaneously while maintaining accuracy and attention to detail.
  • Collaborate with colleagues to ensure seamless service delivery.
  • Contribute positively to a team-oriented environment by supporting colleagues and working collaboratively to achieve shared goals.


Requirements

Skills & Expertise:

  • Bachelor’s degree or higher.
  • Comfort with CRM software and virtual client engagement tools.

Traits & Competencies:

  • Strong attention to detail and multitasking ability.
  • Excellent communication, interpersonal, and listening skills.
  • Flexibility to accommodate client schedules and time zone differences.
  • Sales and service orientation with a commitment to learning, innovation, and adapting to new technologies.
  • Problem-solving skills and resourcefulness in handling unexpected challenges.
  • Cultural sensitivity and a respect for diverse backgrounds and preferences.
  • Resilience and professionalism under pressure.
  • A team player with a collaborative mindset.

Preferred Experience:

  • Fluency in written and spoken English.


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