Sales Operations Specialist (Salesforce Experience Required)

Remote in the U.S. 

Must reside in the DMV area (DC/MD/VA)

Candidates must have the requisite Salesforce experience, be currently authorized to work in the United States on a full-time basis and must not require employer sponsorship for U.S. work authorization now or in the future. 

This position supports a federal U.S. contract and may be subject to additional eligibility requirements.

Headquartered in Northern Virginia, Millsapps, Ballinger & Associates (MB&A) is a Salesforce Independent Software Vendor (ISV) Partner with flagship products supporting Data Collection (ExAM4Enterprise) and Inspections, Audits and Compliance (ExAM4Inspections). MB&A offers enterprise-class applications on the Salesforce AppExchange and provides management consulting services helping innovative organizations change the way they do business by leveraging Salesforce and AppExchange products.  

MB&A provides competitive compensation and benefits, including base salary, annual incentive bonus, PTO, health/medical/dental, 401,K and more.

ABOUT THE ROLE:

MB&A is seeking a mid-level, highly organized and motivated Sales Operations Specialist to centralize and support key business development (BD), sales, and related operational tasks. This new role will play a critical part in The Sales Operations Specialist will support the CEO and COO directly while also serving the broader BD team through a blend of administrative, analytical, and system-driven tasks. This role will grow over time into a strategic operations partner, with full training and onboarding provided.

YOU HAVE: 

• 3+ years’ experience supporting sales, business development, or marketing teams
• Intermediate proficiency in Google Workspace and Excel (solid formulas, Pivot tables, data cleanup, V-Lookups, etc.)
• Relevant Salesforce certifications (i.e. Certified Associate, AI Associate, CRM Analytics, Sales Accounts SuperBadge Unit, CRM Analytics, Sales Rep, Business Analyst, etc.)
• Hands-on experience with Salesforce (navigation, record updates, reporting)
• Strong written and verbal communication skills
• Exceptional organizational skills and attention to detail
• The ability to manage multiple priorities with minimal oversight

YOU MIGHT HAVE:

• Experience as a BDR/SDR or in a similar client-facing role
• Vendor/Partner management experience
• Experience with Salesforce LMA, GovCloud, or PSS environments
• Familiarity with RFx, RFP, RFI processes and supporting proposal submissions
• Prior work with public sector or government clients
• Experience with AI-powered tools for sales-enablement

YOU WANT TO:

• Improve the effectiveness and impact of a high-performing BD/Sales team
• Take ownership of core systems and processes supporting growth, including Salesforce
• Learn and apply tools like Google Workspace, Salesforce LMA, and AI platforms
• Build scalable templates, assets, and outreach kits to streamline sales operations
• Grow into a strategic sales operations or corporate operations role

YOU WILL:

• Improve and enable team efficiency and focus on high-value work; ensure that data and processes are maintained with a high degree of accuracy
• Manage and maintain Salesforce records: contacts, accounts, leads, opportunities, contracts
• Build and update dashboards and reports in Salesforce for BD tracking
• Support quote development, solicitation tracking, and RFx responses
• Assist in developing and updating demo environments and product decks
• Coordinate and run email cadences, manage responses, and book meetings
• Provide calendar support, meeting prep, and follow-up notes for executive leadership
• Track partner/vendor engagements and help gather quotes, pricing, and documentation
• Support upkeep of outreach assets (templates, decks, pricing lists, etc.)
• Maintain Salesforce license tracking and execute LMA-related processes
• Ensure data accuracy across BD-related systems
• Help plan logistics for events and conferences as needed

YOU MUST HAVE THE ABILITY TO:

• Manage time and schedule independently and in accordance with policies and expectations
• Meet deadlines and deliver quality work consistently
• Maintain a quiet working space with the ability to be on camera as needed
• Use Google Workspace tools (Chat, Gmail, Calendar, Drive, etc.)

SUMMARY OF COMPANY BENEFITS 

In addition to good working conditions and competitive pay, it is MB&A’s policy to provide a combination of supplemental benefits to all eligible employees. These benefits include a 401k plan, Paid Time Off (PTO) benefits for sick time and vacations, 11 paid holiday, comprehensive group medical, dental, vision insurance options under Cigna, company-paid short- and long-term disability and accidental death and dismemberment insurance under Mutual of Omaha, an incentive plan for bonus-eligible roles, and other plan benefits. These policies have been carefully developed and continue to be refined to keep up with changing times and needs.

EEOC/OFCCP/VEVRAA STATEMENTS

MB&A is an Equal Opportunity Employer. We evaluate all candidates and employees based on qualifications, merit, and business needs, without regard to non-job-related characteristics.  We comply fully with all applicable federal, state, and local equal employment opportunity laws, and are committed to providing fair consideration for qualified veterans and individuals with disabilities.

MB&A complies with all applicable federal regulations enforced by the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP). As a federal contractor, MB&A takes proactive steps to ensure equal employment opportunity for qualified protected veterans and individuals with disabilities, as required by the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Section 503 of the Rehabilitation Act of 1973. We conduct outreach to support the recruitment, hiring, and advancement of these individuals. 

Employment decisions at MB&A are based solely on merit, qualifications, and business needs.

E-VERIFY EMPLOYER

MB&A participates in the E-Verify program, confirming eligibility to work in the U.S. We comply with all applicable immigration laws, including the Immigration Reform and Control Act of 1986, and require all employees to provide proof of eligibility to work in the United States.

If you require an accommodation to participate in the job application process, please contact Human Resources to request assistance: HR@mbaoutcome.com. 

*This email is intended solely for accommodation requests and does not replace the regular application process.