Romanian Speaking Jobs In Bulgaria - Work In Sofia, Bulgaria

Romanian Speaking Jobs In Bulgaria

About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, connecting exceptional multilingual talent with world-class employers across the continent. With a strong track record of placing candidates in rewarding, career-defining roles within the Customer Support Services sector and beyond, we pride ourselves on delivering a seamless, fully supported recruitment experience. At Mercier Consultancy Group, your career ambitions are our mission.

Job Overview

We are currently seeking motivated, customer-focused Romanian-speaking professionals to join a leading Customer Support Services team based in Sofia, Bulgaria. This is an outstanding opportunity for fluent Romanian speakers looking to build or advance a meaningful career in customer support, while enjoying the vibrant lifestyle and competitive benefits that come with relocating to Bulgaria. If you are searching for Romanian-speaking jobs or exploring exciting Jobs in Bulgaria, this Romanian Speaking Jobs In Bulgaria position in Bulgaria could be the perfect next step in your professional journey.

Key Responsibilities

• Deliver high-quality customer support to Romanian-speaking clients via telephone, email, and live chat channels in a professional and timely manner
• Identify customer needs, resolve enquiries efficiently, and ensure full customer satisfaction in every interaction
• Accurately log, document, and track all customer interactions and case resolutions within the company's CRM system
• Escalate complex or sensitive customer issues to the appropriate internal teams or senior support specialists as required
• Maintain a thorough and up-to-date knowledge of the company's products, services, and customer support procedures
• Collaborate closely with colleagues across the Customer Support Services team to share knowledge and continuously improve service quality
• Meet and consistently exceed individual and team KPIs, including response times, resolution rates, and customer satisfaction scores
• Contribute positively to a supportive, performance-driven team culture within a fast-paced international work environment

Requirements

• Native or fluent Romanian language skills, both spoken and written, are essential for this role
• A valid EU passport is mandatory for all applicants
• A good working knowledge of English (written and spoken) for internal communication purposes
• Previous experience in Customer Support Services, customer care, or a related client-facing role is advantageous but not strictly required
• Strong communication and interpersonal skills with a genuine passion for helping customers
• Comfortable working with computers, CRM platforms, and standard office software in a professional setting
• A positive, proactive attitude with the ability to adapt and thrive within a dynamic, multicultural team environment

Benefits

What We Offer

• Competitive Monthly Salary reflective of your skills and experience
• Fully Paid Professional Training to prepare you for success in your Customer Support Services role
• Comprehensive Health Insurance coverage
• Fully Paid Relocation Package including flights, airport transfer, and hotel accommodation upon arrival
• Monthly Performance Bonus rewarding your dedication and outstanding results
• €1,500 One-Time Signing Bonus exclusively for new hires joining the team
• A structured career development pathway within an internationally recognised organisation
• A supportive, inclusive, and multicultural workplace in the heart of Sofia, Bulgaria
• And Much More...

Life in Bulgaria

Relocating to Bulgaria means embracing a country that perfectly balances rich cultural heritage with a vibrant modern lifestyle. Sofia, the capital of Bulgaria, is a thriving, cosmopolitan city offering world-class dining, buzzing nightlife, stunning architecture, and an incredibly affordable cost of living compared to most other European capitals. Bulgaria itself is blessed with diverse natural landscapes — from the scenic Vitosha Mountain that rises majestically behind Sofia, to pristine Black Sea beaches and charming mountain resorts — ensuring that life outside of work is just as rewarding as your professional career.

For Romanian-speaking professionals exploring Jobs in Bulgaria, the transition to life in Bulgaria is remarkably smooth, thanks to the geographic proximity, shared cultural ties, and the warm hospitality for which Bulgarian people are renowned. Bulgaria offers an exceptional quality of life, with excellent public transport, affordable housing, outstanding local cuisine, and a well-developed expat community that makes settling in feel natural and welcoming. Whether you are relocating for the first time or are an experienced international professional, Bulgaria provides the ideal environment in which to grow your career and enjoy a fulfilling, balanced lifestyle.

How to Apply

Are you a fluent Romanian speaker ready to seize one of the most exciting Romanian-speaking jobs available in Europe today? Do not miss this exceptional opportunity to take on a rewarding Romanian Speaking Jobs In Bulgaria position in Bulgaria, backed by a fully paid relocation package, a generous signing bonus, and the full support of Mercier Consultancy Group every step of the way. Click Apply Now to submit your application and one of our dedicated recruitment specialists will be in touch with you shortly. We look forward to welcoming you to the Mercier Consultancy Group family and helping you build the international career you deserve.