Risk Control Specialist

Work Location: Remote work/Fieldwork.

General Definition of Work

Provides essential operational and administrative support to the ACCG Risk Control team. This role helps ensure the smooth day-to-day functioning of the risk control program by supporting scheduling, communications, records management, training coordination, and team logistics. Also assists in the administration of the Safety Discount and Employee Safety Grant Programs. Work is performed under the supervision of the Risk Control Director or their designee.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

Position Responsibilities

Organization Culture Alignment

• Support the Association's "Four Pillars": civic engagement, leadership development, legislative advocacy, and membership services through the support of division or program staff and interaction with local governments and authorities;
• Knowledge of and general understanding of the programs and services offered by the Association;
• Provide and exhibit outstanding Member service, teamwork, and organizational commitment that reflects well on the entire Association;
• Support the overall organization by executing the directives as set forth by the Association.

Administrative Support & Team Coordination

• Provide administrative support to the Risk Control Director and risk control team members, including calendar management, meeting scheduling, travel coordination, and ordering supplies.
• Prepare correspondence, agendas, minutes, reports, and PowerPoint presentations as requested.
• Assist with tracking action items and follow-up tasks from team meetings, Member meetings, and advisory groups.

Records Management & Data Entry

• Maintain risk control program records, including training records, inspection reports, incident investigation files, and corrective action logs.
• Ensure records are organized, accessible, and retained in accordance with ACCG policies and applicable requirements.
• Perform data entry into RMIS, LMS, and other tracking systems, ensuring accuracy and completeness.

Training Coordination & Member Communications

• Assist with coordination and scheduling for webinars, regional training programs, and conferences for the ACCG Insurance Programs, including participant registration and materials preparation.
• Assist with support for LMS administration, including enrollment, attendance tracking, and distribution of training certificates or completion records.
• Assist with Member communications related to training and risk control services, including newsletters, safety alerts, and program updates.
• Assist with updates on the ACCG Insurance Programs' websites, such as articles, policies, links, and other needed information to support Members.
• Maintain Member contact databases and ensure distribution lists are current and accurate.
• Serve as a customer service contact for Members and staff.
• Prepare/send letters, memos, reports, invoices, purchase orders, and other documents via designated system.

Meeting Support, Vendor Coordination & Office Operations

• Coordinate and support ACCG meetings such as risk control meetings and board presentations.
• Assist with vendor coordination, contract administration, and purchase order processing for risk control services and supplies.
• Track budget expenditures and assist with expense report preparation and reconciliation as assigned.
• Route incoming inquiries to appropriate team members.
• Assist in performing special projects and assignments as needed.

Education and Experience

• Associate's degree or equivalent experience in business administration, office management, or a related field; 3+ years' of administrative support experience, preferably in risk management, insurance, or public sector environment.

Knowledge, Skills and Abilities

• Knowledge of ACCG Insurance Programs and activities;
• Knowledge of contemporary office procedures;
• Knowledge of local government administration;
• Excellent organizational skills, attention to detail, and ability to manage multiple tasks simultaneously;
• Skill in organizing work and in maintaining reports and files;
• Skill in oral and written communication;
• Skill in public relations and in using interpersonal skills to effectively work and interact with all levels of local government staffs;
• Skill in planning and organizing workflow, programs, and managing time effectively;
• Skill in operating a personal computer and utilizing word processing, spreadsheet software, and presentation software, and others as needed;
• Familiarity with Learning Management Systems or risk management information systems;
• Able to maintain a consistent, high quality, Member-focused orientation when conducting and providing services;
• Provide clear, accurate, and timely information and treat Members with respect, courtesy, and tact;
• Able to effectively conduct work activities via phone calls, visits, virtual meetings, and training activities while working remotely and without direct supervision;
• Able to assist with small- to large-sized in-person meetings and conference events in a collaborative, fast-paced environment; and
• Able to prepare routine documentation and administrative reports such as expense reports, mileage logs, training records, correspondence, forms, and other documents.

Physical Requirements

• Work requires ability to operate a variety of automated office equipment, including telephone, computer, printer, and copier. Physical demand requirements are at levels of those for sedentary work.
• Work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word.
• Work requires preparing and analyzing written or computer data, operating equipment.
• Work is primarily performed in a home office environment. Noise levels are contingent upon environment, but work should be performed in an environment that is ergonomically sound, clean, safe, and free from obstructions and other hazardous conditions.
• Minimal travel may be required for periodic meetings, training events, or conferences.

Special Requirements

• Employees are required to have and maintain a high-speed, broadband internet connection at their work site that is sufficient to enable fast, consistent service for the membership. A minimum download speed of 25 Mbps is required. To ensure a consistent speed at this level, 40MB internet connection is recommended. You may check your download speed at speedtest.net.
• Valid Georgia driver's license.

Notice: ACCG employees must have a primary residence within the state of Georgia. In addition, employment candidates are subject to a background screening in compliance with established ACCG background check procedures.