Research Manager – Employee Experience Insights & Strategies (Memphis, TN or Remote in USA)
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AI Summary
Lead end-to-end employee experience research initiatives using various methodologies to inform leadership decision-making. Transform complex data into actionable insights and partner with HR and business stakeholders to improve the employee journey.
At ALSAC you do more than make a living; you make a difference.
We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®
Job Description
We’re seeking a Research Manager who is passionate about understanding what drives engagement, culture, and performance. In this role, you will lead high-impact employee experience (EX) research that directly informs leadership decision-making and shapes organizational strategy.
This is an exciting opportunity to partner across the business, design meaningful research, and turn insights into action that improves the employee journey at every stage.
What You’ll Do
- Lead end-to-end research initiatives across the employee lifecycle, including surveys, focus groups, interviews, and other methodologies
- Design and execute research strategies—from methodology selection to data analysis and storytelling
- Manage a dynamic portfolio of projects, balancing both strategic initiatives and ongoing (evergreen) programs
- Transform complex data into clear, actionable insights that influence leaders and guide decision-making
- Partner closely with stakeholders across HR, employee experience, and the business to identify needs and deliver solutions
- Facilitate workshops, presentations, and training sessions to socialize insights and drive adoption
- Collaborate with external vendors and research partners to enhance capabilities and outcomes
- Ensure the highest standards of data integrity, confidentiality, and ethical research practices
Why This Role Stands Out
- Visible impact: Your work directly influences organizational decisions and employee experience strategy
- Strategic exposure: Partner with leaders across the organization
- Growth opportunity: Expand your expertise in EX, analytics, and organizational research
- Collaborative environment: Work alongside a team passionate about improving the employee journey
Job Requirements:
- Bachelor’s degree in social sciences (e.g., psychology, sociology, anthropology) or a related field
- 2–4 years of experience in applied research, employee experience, or HR analytics
- Strong expertise in:
- Research design and methodology
- Quantitative and qualitative data analysis
- Survey design and administration (Qualtrics preferred)
- Data visualization and storytelling
- Proven ability to manage multiple projects and deadlines in a fast-paced environment
- Exceptional communication skills—you can translate data into compelling narratives for diverse audiences
- Strong relationship-building skills with stakeholders at all levels
- High attention to detail and commitment to maintaining confidentiality and data integrity
- Proficiency in Microsoft Office (Excel, PowerPoint) and data analysis tools
Benefits & Perks
The following Benefits & Perks apply to Full-Time Roles Only.
We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.
- Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
- And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
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