Research Director

We’re looking for a Research Director to join the Angus Reid team. This is a fantastic opportunity to gain hands-on experience across the full research cycle, and learn directly from some of the industry’s leading experts while working with top brands. This is a multi-faceted role where you will be working closely with clients to define their business challenges. It involves project managing and executing on important market research projects. This team member will be working with some of Canada’s largest brands to inform their insights needs and grow these accounts.

About Angus Reid

Angus Reid (AR) is a full-service market research and data services powerhouse with offices in 🇨🇦 Canada and 🇺🇸 the United States. For decades, we’ve been at the forefront of innovation in the insights industry — helping organizations make better, faster, and smarter business decisions 💡. 

We own and operate proprietary research panels across North America and conduct studies globally, delivering actionable insights and trusted analysis. Our clients include leading brands and agencies who rely on us to provide modern, optimized solutions tailored to their toughest challenges. 

At AR, we combine research excellence with a collaborative culture where all voices are heard and creativity thrives. 

As a Research Director at AR, you will: 

• Be deeply engaged in all facets of daily business operation including:
  • Client relationship management,
  • Research execution & commitment fulfillment, and
  • Staff development
• Be responsible for helping to build, develop and lead a team of diverse market researchers
• Design, implement & manage a wide array of research programs & projects with a keen eye toward excellence and innovation, including:
  • Solution architecture, methodological design & proposal development,
  • Operations process & project fulfillment,
  • Analysis & creative development of impactful deliverables.
• Bring an exceptional drive and entrepreneurial mindset, while also being highly organized related to planning and implementing both strategic and tactical aspects of the business.
• Actively develop and manage large strategic client relationships.
• Be an enduring, positive and collaborative leader who coaches and develops junior colleagues and genuinely cares about all facets of the company, our strategy and reputation in the market.

AR’s next Research Director will bring: 

• A strategic market researcher mindset; you are well-versed in a broad array of both quantitative and qualitative methodologies and can readily apply these toward answering client business & research objectives.
• Exceptional hands-on research expertise, including questionnaire design, sample frame development, field management, analysis planning, data visualization and creative report writing.
• Incredible attention to detail and be highly organized, with an ability to manage multiple projects at once and consistently shifting priorities and timelines.
• Strong written and verbal communication skills and the confidence to engage clients in methodological discussions and results read-outs.
• Passion to mentor junior colleagues and train the next generation of research practitioners.
• Skill with technology and social media, as well as online market research methodologies and technology platforms.
• An innate ability to find the story in the numbers, and to sift through qualitative & qualitative data to extract meaningful nuggets and insights.
• Creative data visualization and reporting skills – someone who develops reports that always impress colleagues and clients.
• A passion for unlocking the power of consumer insights to help drive agile decision making. 

 This may be the right opportunity for you if you have: 

• University or College degree
• 7 - 10 years of relevant, hands-on work experience, preferably with a supplier side organization.
• Background in Technology, Telecom, Media/ Entertainment, Financial Services, is ideal, but not required
• Exposure to sophisticated market research practices including a wide variety of quantitative and qualitative research methods
• Experience managing end-to-end market research projects, including:
  • Designing and developing questionnaires and discussion guides,
  • Identifying and writing up analytical findings,
  • Visualizing and reporting quantitative and qualitative data,
  • Report writing and taking deliverables to the next level,
  • Working in marketing research software packages.
  • Community management and research support,
• A strong track record of mentoring & managing junior researchers
• Strong Microsoft Office skills, Excel and PowerPoint, in particular, as well as a quick learner of new technologies/software.
• Analytical/ Logic and Reasoning orientation.
• Strong numeric and problem-solving orientation.
• Strong detail orientation.
• Strong client service orientation.
• Strong communication skills.

Why Us for Your Next Adventure? 

💵 Competitive Compensation 

• In determining salary, Angus Reid considers many factors including the successful candidate’s skillset and experience as well as internal equity.
• The salary range for this position is $90,000 to $115,000, with the upper portion typically reserved for tenured employees who have developed extensive job knowledge and expertise within the company.
• Home office stipend, monthly internet stipend and cellphone stipend.

💆 Flexibility & Time Off 

• We are open to candidates in Vancouver, Calgary, or Edmonton.
• Comprehensive paid time off that covers vacation, sick, and personal days. 

🩺 Health & Wellness 

• Comprehensive benefits package

🚀 Growth & Development 

• Pathways for career advancement
• Professional development days
• Company-provided laptop and peripherals  

Our values at Angus Reid: 

• Courage
• Results
• Energy
• Kinship 

The not-so-fine-print 🧐 

If you think you’re a good fit, please connect with us ASAP with your resume. You must be eligible to work in Canada to be considered for this role. At Angus Reid, we value the unique qualities and experiences that each candidate brings to the table. We believe in a personal approach to hiring and take the time to thoroughly review each resume ourselves. Rest assured, we do not use AI or automated systems to review or filter resumes. Every application is carefully reviewed by our hiring team to ensure a fair and personalized evaluation process. If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that individuals in underrepresented groups often only apply when they feel 100% qualified. We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion. Angus Reid provides equal employment opportunities to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law. 

Angus Reid is also committed to fostering a culture of belonging, which includes ensuring an accessible work environment and employment practices. If you require accommodation at any point in the selection process, please email peopleteam@rivalgroup.io 

Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview — we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility. 

Please note given our security and compliance certifications, final applicants will be required to undergo a background check. 

No recruiters and no phone calls, please!