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Respond to customer inquiries about shipments and operational processes, collaborating with UPS teams to resolve issues and support a positive customer experience. Meet or exceed performance indicators, maintain accurate documentation, manage multiple tasks, and identify opportunities to improve service.
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Modalidad Desde Casa
Vacante orientada especialmente a personas en situación de discapacidad
Esta posición contribuye a que UPS brinde un servicio de excelencia y genere valor para los clientes mediante el seguimiento de procesos, la resolución de inquietudes y la implementación de soluciones que apoyen el crecimiento del negocio.
La persona en este cargo trabajará de manera colaborativa para identificar oportunidades de mejora, superar barreras que impacten la experiencia del cliente y contribuir a un ambiente de trabajo dinámico, respetuoso e inclusivo.
En UPS creemos en el poder de la diversidad y la inclusión. Trabajamos para construir espacios accesibles y respetuosos donde todas las personas tengan igualdad de oportunidades para desarrollarse profesionalmente.
Proceso de selección realizado en virtud de lo preceptuado por el artículo 15 de la Ley 2466 de 2025.
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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