Consult with clients to identify travel preferences and provide customized vacation recommendations. Coordinate all booking details including accommodations, transportation, and excursions while maintaining organized client records.
Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Role Overview
In this role, you will work closely with clients to understand their travel goals, introduce vacation options that match their interests, and guide them through the planning and reservation process. From tropical all-inclusive resorts and cruises to family adventures, destination celebrations, and international escapes, you'll help clients confidently choose the travel experience that's right for them.
This opportunity is perfect for individuals who enjoy building relationships, providing personalized recommendations, and working independently in a remote setting. No previous travel industry experience is required. We provide comprehensive training, mentorship, and ongoing support to help you build a successful career.
Responsibilities
- Consult with clients to identify their vacation preferences, travel style, and budget
- Research destinations, hotels, cruises, guided tours, and vacation packages
- Present customized travel recommendations that align with each client's needs
- Coordinate accommodations, transportation, excursions, and other travel services
- Assist clients throughout the reservation process and answer travel-related questions
- Communicate professionally through phone, email, virtual meetings, and messaging platforms
- Collaborate with trusted travel suppliers to confirm reservations and availability
- Review itineraries and booking details to ensure accuracy
- Maintain organized client files and reservation records
- Stay informed on travel trends, destination updates, and supplier promotions
- Provide exceptional customer care before, during, and after each booking
Qualifications
- Interest in sales, customer service, travel, hospitality, tourism, or consulting
- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- Ability to develop lasting client relationships
- Comfortable working independently in a remote environment
- Proficiency with computers and online communication tools
- Detail-oriented with strong critical-thinking and problem-solving skills
- Self-motivated with a professional and positive attitude
- Must be at least 18 years of age
- Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or many other approved hiring regions
Training & Support
No travel industry background is required. We provide:
- Comprehensive onboarding and step-by-step training
- Ongoing mentorship from experienced team members
- Access to supplier relationships and booking platforms
- Industry certification opportunities
- Continued education and professional development resources
Benefits & Opportunities
- 100% remote work opportunity
- Flexible work schedule with full-time or part-time options
- Access to leading travel suppliers and booking technology
- Travel incentives, discounts, and exclusive industry benefits
- Opportunities for career growth and leadership advancement
- Positive, collaborative, and supportive virtual team environment
- Valuable experience in travel consulting, client relations, sales, and business development