Remote Member Relations Associate

AO Globe Life is hiring motivated, service-oriented professionals to join our growing remote team. This opportunity is ideal for individuals who want to build a long-term career in a structured, supportive environment while making a meaningful impact on the families we serve.

With comprehensive training, pre-qualified client consultations, and a fully remote setup, you’ll be positioned to focus on professional growth and delivering strong client experiences from day one.

What You’ll Gain

100% remote work environment from anywhere in the United States

Flexible scheduling that supports work-life balance

Pre-qualified client consultations provided — no cold outreach required

Comprehensive training and licensing support

Weekly direct deposit

Monthly and quarterly performance bonuses

Union representation through OPEIU Local 277

Leadership development and advancement opportunities

Recognition programs and performance-based incentives

A stable organization with a 70+ year legacy of service

What You’ll Do

Connect with individuals who have requested information about benefit programs

Understand client needs and provide clear, personalized guidance

Explain available coverage options in a professional, easy-to-understand manner

Support clients through the enrollment process and provide follow-up communication

Assist existing clients with updates, reviews, and general support

Maintain accurate digital records and ensure compliance standards

Participate in training sessions, mentorship programs, and team collaboration

Who Thrives in This Role

Strong communicators who enjoy working with people

Self-motivated professionals comfortable working independently

Organized individuals who can manage schedules and tasks effectively

Candidates confident using Zoom and digital platforms

Individuals open to coaching, mentorship, and continuous development

Customer service or client-facing experience is helpful but not required

Requirements

Authorized to work in the United States

Reliable internet connection

Windows-based laptop or desktop computer with webcam

Must be physically located within the United States

Eligible to obtain a Life Insurance License (licensing support provided)

About AO Globe Life

For more than 70 years, AO Globe Life has served working families, veterans, and union members by providing supplemental benefits that support long-term financial security. Our organization is built on integrity, service, and strong relationships—both with our clients and our team.

Apply today to begin building a flexible, purpose-driven career with long-term growth potential.