This role is responsible for owning the entire inquiry to enrollment pipeline, focusing on executing paid social campaigns and managing CRM automation within GoHighLevel for follow-up communications. Key outcomes include faster lead response times, improved conversion rates, consistent brand communication, and reliable performance reporting.
Title: Growth Marketing & Enrollment Coordinator (Operations-Savvy)
Location: Remote (must overlap with Pacific Time business hours)
Type: Full-time (preferred) / Long-term contractor (considered)
Reporting: Operations Leadership (with final review/approvals for key parent-facing messaging and campaigns)
Role Overview
We’re hiring a Growth Marketing & Enrollment Coordinator to own our inquiry → trial → enrollment pipeline, including paid social campaigns, CRM automation (GoHighLevel), and follow-up communications. This role blends growth execution with operational discipline—so marketing reflects real capacity, real parent pain points, and a premium customer experience.
Core Outcomes You Own
- Faster lead response times and clean pipeline tracking
- Increased qualified inquiries and improved conversion (lead→trial, trial→enroll)
- Consistent, brand-aligned parent communication throughout enrollment
- Reliable reporting and monthly optimization recommendations
What You’ll Do
A) Growth Marketing (Primary)
- Own paid social campaigns (Meta/Instagram): strategy, setup, testing, optimization, reporting
- Run structured experiments (audiences, creatives, offers, landing/lead flows)
- Maintain a simple monthly marketing calendar aligned to enrollment targets
- Coordinate creative needs with the team (briefs, asset requests, messaging angles)
B) CRM + Enrollment Communications (Primary)
- Own lead follow-up cadence via email/SMS/calls and ensure response speed
- Build and maintain GoHighLevel automations (nurture sequences, reminders, reactivation, missed-call text backs)
- Keep the pipeline accurate: stages, tags, notes, next steps, and handoffs
- Use warm, clear, professional English aligned to Cadenza’s brand voice
C) Enrollment Ops Support (Secondary — tied to growth only)
- Use My Music Staff (MMS) to support onboarding: trial scheduling support, new student record setup, enrollment tracking
- Maintain tracking docs/sheets and basic system hygiene (Basecamp + Google Workspace)
D) Projects / Continuous Improvement
- Execute monthly growth/ops improvement projects (systems, templates, automation upgrades, funnel refinements)
- Produce weekly snapshots + a monthly performance review with clear next actions
What Success Looks Like (First 90 Days)
- Launch/optimize 2–4 paid campaign tests with clear reporting and learnings
- Implement or improve core GoHighLevel sequences (new lead nurture, trial reminders, reactivation)
- Improve pipeline visibility: every lead has a status + next step
- Deliver a monthly report covering: inquiries, lead→trial, trial→enroll, response time, top learnings and next tests
Tools You’ll Use
- GoHighLevel (CRM + automations)
- Meta Ads Manager (and related tools)
- My Music Staff (MMS)
- Google Workspace (Docs/Sheets)
- Basecamp (projects)
- ChatGPT / AI tools (for drafting, systems, and workflow efficiency)
Required Qualifications
- 2+ years in growth marketing, marketing ops, enrollment/sales ops, or CRM-driven marketing
- Hands-on paid social experience (Meta preferred)
- Strong written/spoken English and high attention to detail
- Highly organized and reliable (can manage a pipeline + deadlines + SOPs)
- Comfortable working in a high-standards environment with feedback and approvals on key campaigns/messages
Nice-to Haves
- GoHighLevel experience
- Education/family services business experience
- Copywriting + basic creative coordination
- Understanding of music education (bonus)