Remote Marketing Coordinator

 Posted 3 months ago
     
2-5 years experience
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AI Summary

This role is responsible for owning the entire inquiry to enrollment pipeline, focusing on executing paid social campaigns and managing CRM automation within GoHighLevel for follow-up communications. Key outcomes include faster lead response times, improved conversion rates, consistent brand communication, and reliable performance reporting.

Title: Growth Marketing & Enrollment Coordinator (Operations-Savvy)
Location: Remote (must overlap with Pacific Time business hours)
Type: Full-time (preferred) / Long-term contractor (considered)
Reporting: Operations Leadership (with final review/approvals for key parent-facing messaging and campaigns)

Role Overview

We’re hiring a Growth Marketing & Enrollment Coordinator to own our inquiry → trial → enrollment pipeline, including paid social campaigns, CRM automation (GoHighLevel), and follow-up communications. This role blends growth execution with operational discipline—so marketing reflects real capacity, real parent pain points, and a premium customer experience.

Core Outcomes You Own

  • Faster lead response times and clean pipeline tracking
  • Increased qualified inquiries and improved conversion (lead→trial, trial→enroll)
  • Consistent, brand-aligned parent communication throughout enrollment
  • Reliable reporting and monthly optimization recommendations

What You’ll Do

A) Growth Marketing (Primary)

  • Own paid social campaigns (Meta/Instagram): strategy, setup, testing, optimization, reporting
  • Run structured experiments (audiences, creatives, offers, landing/lead flows)
  • Maintain a simple monthly marketing calendar aligned to enrollment targets
  • Coordinate creative needs with the team (briefs, asset requests, messaging angles)

B) CRM + Enrollment Communications (Primary)

  • Own lead follow-up cadence via email/SMS/calls and ensure response speed
  • Build and maintain GoHighLevel automations (nurture sequences, reminders, reactivation, missed-call text backs)
  • Keep the pipeline accurate: stages, tags, notes, next steps, and handoffs
  • Use warm, clear, professional English aligned to Cadenza’s brand voice

C) Enrollment Ops Support (Secondary — tied to growth only)

  • Use My Music Staff (MMS) to support onboarding: trial scheduling support, new student record setup, enrollment tracking
  • Maintain tracking docs/sheets and basic system hygiene (Basecamp + Google Workspace)

D) Projects / Continuous Improvement

  • Execute monthly growth/ops improvement projects (systems, templates, automation upgrades, funnel refinements)
  • Produce weekly snapshots + a monthly performance review with clear next actions

What Success Looks Like (First 90 Days)

  • Launch/optimize 2–4 paid campaign tests with clear reporting and learnings
  • Implement or improve core GoHighLevel sequences (new lead nurture, trial reminders, reactivation)
  • Improve pipeline visibility: every lead has a status + next step
  • Deliver a monthly report covering: inquiries, lead→trial, trial→enroll, response time, top learnings and next tests

Tools You’ll Use

  • GoHighLevel (CRM + automations)
  • Meta Ads Manager (and related tools)
  • My Music Staff (MMS)
  • Google Workspace (Docs/Sheets)
  • Basecamp (projects)
  • ChatGPT / AI tools (for drafting, systems, and workflow efficiency)

Required Qualifications

  • 2+ years in growth marketing, marketing ops, enrollment/sales ops, or CRM-driven marketing
  • Hands-on paid social experience (Meta preferred)
  • Strong written/spoken English and high attention to detail
  • Highly organized and reliable (can manage a pipeline + deadlines + SOPs)
  • Comfortable working in a high-standards environment with feedback and approvals on key campaigns/messages

Nice-to Haves

  • GoHighLevel experience
  • Education/family services business experience
  • Copywriting + basic creative coordination
  • Understanding of music education (bonus)

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