Remote Journey Consultant

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Overview Role

We are seeking enthusiastic, service-minded individuals interested in helping travelers plan enjoyable and well-organized vacations. As a Remote Journey Consultant, you will guide clients through available travel options, provide destination information, and assist with coordinating their vacation arrangements.

You may work with a variety of experiences, including all-inclusive resorts, ocean cruises, luxury getaways, family holidays, romantic escapes, group vacations, and international adventures.

Key Responsibilities

• Connect with clients to discuss travel interests, budgets, and scheduling needs
• Identify suitable vacation destinations and experiences
• Investigate resort stays, cruise itineraries, accommodations, flights, and activities
• Compare travel packages and outline available choices
• Share information about pricing, amenities, and reservation policies
• Assist with securing selected services through approved booking platforms
• Verify reservation details and traveler information for accuracy
• Organize confirmations, itineraries, and client records
• Monitor booking requirements and upcoming payment deadlines
• Answer general travel questions and provide timely updates
• Follow up with clients regarding outstanding details and trip preparations
• Stay knowledgeable about supplier promotions and destination offerings

Qualifications

• Friendly, professional approach to customer service
• Strong listening and communication abilities
• Effective planning, organization, and time-management skills
• Comfortable researching destinations and evaluating options
• Detail-oriented when handling client information
• Able to manage responsibilities independently
• Familiarity with computers, email, and internet-based applications
• Willingness to learn travel reservation systems
• Dependable internet connection and compatible device
• Must be 18 years of age or older
• Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or other qualifying regions

Training & Development

• Client consultations and vacation planning fundamentals
• Destination, resort, cruise, and package education
• Supplier reservation tools and booking processes
• Vacation research and recommendation techniques
• Booking confirmations and documentation procedures
• Professional communication and customer follow-up
• Industry certification opportunities
• Continued supplier education and mentorship

Opportunity Highlights

• 100% remote opportunity
• Flexible part-time or full-time scheduling
• No previous travel experience necessary
• Access to beginner-friendly training and ongoing support
• Established supplier resources and booking technology
• Travel-related discounts and industry perks where applicable
• Opportunities to strengthen client service, sales, and organizational skills
• Continued professional learning and growth opportunities