Remote Inside Sales Specialist

With over 17 years of proven success, Monkey Wrench Plumbing, Heating, Air & Electric is founded upon a commitment to excellence, high standards, and an unwavering dedication to both team and customer satisfaction. Central to our values is our mission: to provide an elevated service experience to our members and their homes. We invest in our people, support their professional growth, and consistently strive to deliver exceptional service -both within our organization and to the communities we serve.   The Role!
Are you a persuasive communicator who thrives on building relationships and closing deals? We’re looking for an enthusiastic Remote Inside Sales Specialist who knows how to turn conversations into closed deals and sales opportunities into revenue!   This role is for a confident, persuasive, and results-driven sales professional who can build rapport quickly, uncover customer needs, overcome objections, and confidently ask for the sale. You’ll proactively engage existing and prospective customers, follow up relentlessly on leads and unsold opportunities, recommend the right solutions, and guide customers toward making a purchasing decision. At the end of the day, success in this role comes down to results - you MUST be able to close the deal, generate revenue, and consistently meet or exceed sales targets.   If you’re competitive, motivated by winning, and have a proven ability to TURN opportunities into sales, we want to hear from you!

What You'll Do!
Key Responsibilities: 

• Make outbound calls to customers from service invoices, unsold field leads, and other sales opportunities.
• Follow up on leads promptly and consistently to maximize conversion opportunities.
• Build and maintain strong customer relationships, identifying opportunities to meet their needs with the right products and services.
• Negotiate and close sales while delivering an exceptional customer experience.
• Maintain accurate and up-to-date customer records in the CRM and company databases.
• Collaborate with team members to achieve individual and departmental sales targets.
• Participate in ongoing training and professional development programs to enhance sales skills and product knowledge.
• Create positive customer experiences that build enthusiasm for our company, inspire referrals, and strengthen our reputation in the marketplace.
• Maintain and update our customer database with complete and accurate information.

What We're Looking For!
Qualifications & Skills:

• Proven sales experience with a track record of meeting or exceeding targets.
• Strong relationship-building, negotiation, and closing skills.
• Ability to understand financial factors that impact profitability and business performance.
• Proficiency in Microsoft Office Suite and modern sales/CRM applications.
• Excellent organizational skills with strong attention to detail and follow-through.
• Exceptional verbal and written communication skills.
• Confident presentation and public speaking abilities.
• Customer-focused mindset with a passion for delivering value and solutions.
• Ability to thrive in a fast-paced, results-driven environment.
• Self-motivated, adaptable, and eager to learn and grow.
• Positive attitude, strong work ethic, and a team-oriented approach.

Why Join Us? 
At Monkey Wrench Plumbing, Heating, Air & Electric, our success is driven by the talent and dedication of our team. We’re committed to fostering a workplace where every individual feels valued, supported, and empowered to grow. If you're a dispatch professional who thrives on building meaningful connections and making a positive impact, we’d love to have you on our team!
Equal Opportunity Employer 
Monkey Wrench Plumbing, Heating, Air & Electric is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, veteran status, disability, or any other protected classification. Pre-employment background check and drug screening are required.