Remote Customer Service Representative

About Us

EnviroGuard is a family-owned and operated Pest Control company. We started in 2015 with a vision to create a great experience for each and every one of our customers, as we keep their homes ‘pest-free’. We came into the business because we have a passion for helping others, and we had our eyes set on creating a lifestyle for ourselves where we could work hard and play hard(er). We want that same lifestyle for each one of our employees. We’re looking for individuals who are hungry for personal growth. EnviroGuard is young and growing quickly. This means there is a lot of room for team members to expand their roles and climb within the company. We’re big on creating an atmosphere and culture where you can grow as an individual while surrounded by people who want to see you succeed, not just at your job, but in life.

Job Overview and Responsibilities

• Professional phone personality. You’ll be spending a lot of your day on the phone, answering questions, and working with customers.
• Email and Text correspondence with customers.
• Scheduling appointments.

Qualifications

• Plays well with others
• Ready to work hard and learn
• Assertive and able to follow through
• Able to flow in an autonomous environment
• Enthusiastic and likable!
• Able to hold a conversation
• Problem solver/solution giver

Requirements

Time for some 'real talk’. Let’s be honest, not everyone likes people. We’re building a culture around great customer service. Sooo, we want people who like people. One, life is too short. Two, if you like people, you’ll definitely like our customers, and they’ll probably like you back. Win-Win-Win!
You’ll be taking payment information from customers. So, we do a background check.

Minimum Qualifications

High school education or equivalent

Benefits

• We’re fair. Salary will be based on your position, experience, and hustle.
  
• Holidays with the family
• Paid Time Off
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
  
• Parental leave
• Vision insurance

The Scoop

We are hiring both permanent Full-time employees as well as full-time seasonal employees. Our season will run until approximately September 30th with the possibility of an extension or a permanent position. We can discuss our shift options during the interview.

This is an remote position. You are required to have a working computer and consistent, reliable high-speed internet.

Pay

If we're teaching you from scratch, you’ll probably start at $15/ hr plus performance bonuses. If you have any experience, talk to us about starting at a higher wage, we're all ears!
We promote from within and we’re growing quickly so there is room for promotions and management opportunities for the right candidate.

Schedule

8-hour shift
Monday to Friday