Remote Clinical Intervention Center Pharmacist

Description

*Candidate must have active pharmacist licensure in MA.*

The Clinical Intervention Center (CIC) Pharmacist provides clinical pharmacy services and supports daily intervention operations across multiple MedWiz pharmacy locations. This role evaluates and resolves medication clarifications, prescription changes, urgent medication needs, and therapeutic alternatives while collaborating with prescribers, nursing facilities, and internal pharmacy teams. The CIC Pharmacist also assists with staff training, workflow coordination, clinical quality, and continuous improvement to promote safe, accurate, timely, and compliant medication management.

Job Responsibilities

• Review, evaluate, and resolve clinical medication clarifications using electronic medication administration records (eMAR), dispensing histories, pharmacy systems, and direct communication with healthcare providers.
• Assess STAT medication requests for clinical appropriateness, urgency, and appropriate fulfillment through internal pharmacies or TracRx services.
• Monitor and manage pending clarification queues, including follow-up, order profiling, and discontinuation or removal of outdated requests as appropriate.
• Review and approve prescription change recommendations based on payer preferences, ECS messages, test claims, and clinical appropriateness.
• Evaluate and authorize therapeutic interchange recommendations in accordance with applicable state regulations, approved protocols, and clinical standards.
• Coordinate with nursing facilities, prescribers, and pharmacy teams to address medication backorders, identify therapeutic alternatives, and arrange backup pharmacy services when necessary.
• Review emergency Schedule II prescriptions and coordinate required follow-up documentation to ensure regulatory compliance.
• Respond to clinical inquiries, medication-related concerns, prescription verification requests, and RX Verify controlled-substance withdrawals within applicable licensure and authorization.
• Perform pharmacist clinical review, prescription verification, and other assigned pharmacist responsibilities in accordance with professional standards and applicable regulations.
• Support the pharmacy in monitoring daily workflows, resolving escalated concerns, maintaining service standards, and identifying operational needs.
• Serve as a clinical and technical resource to CIC pharmacists, pharmacy technicians, nursing facilities, and internal pharmacy teams.
• Assist with onboarding, training, and ongoing development of CIC staff, including reinforcement of established procedures and clinical best practices.
• Identify workflow challenges, recurring medication issues, performance trends, and opportunities to improve clinical service quality and operational efficiency.
• Assist leadership with monitoring service metrics, evaluating process effectiveness, and implementing workflow improvements.
• Maintain accurate clinical documentation, timely communication, and appropriate follow-through on medication interventions and unresolved requests.
• Ensure compliance with federal and state pharmacy regulations, controlled-substance requirements, medication safety standards, and MedWiz policies and procedures.
• Maintain predictable, reliable, and punctual attendance and provide appropriate coverage to support operational needs.
• Perform other activities assigned by leadership.
• Physical/Work Environment: Work involves frequent computer use, electronic prescription review, telephone communication, and periods of sitting, standing, walking, and bending. May require lifting or moving up to 20 pounds and visual accuracy when reviewing medication information. Reasonable accommodations may be provided in accordance with applicable law.

Requirements

Basic Qualifications

• Bachelor of Science in Pharmacy or Doctor of Pharmacy (PharmD) degree from an accredited pharmacy program.
• Active, unrestricted pharmacist license in the applicable state(s) of practice.
• Minimum of 1 year of relevant professional pharmacist experience.
• Knowledge of pharmacotherapy, medication safety, prescription verification, and applicable pharmacy regulations.
• Ability to independently evaluate clinical information, resolve medication-related concerns, and exercise sound professional judgment.
• Proficiency with pharmacy management systems, electronic medication records, and standard business applications.
• Strong communication, organizational, analytical, and problem-solving skills.
• Ability to manage competing priorities, maintain accurate documentation, and collaborate with healthcare professionals.

Preferred Qualifications

• 2–4 years of long-term care pharmacy experience.
• Experience with clinical interventions, medication clarifications, therapeutic interchange, and urgent medication fulfillment.
• Familiarity with long-term care pharmacy operations, nursing facility workflows, and eMAR systems.
• Experience with Framework, Pyxis MedBank, ECS, RX Verify, or comparable pharmacy technologies.
• Experience supporting clinical training, workflow improvements, or multi-pharmacy operations.