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The Billing Specialist is responsible for the accurate and timely invoicing of tuition, collecting payments, and maintaining family records. They also partner with School Directors to resolve billing discrepancies and respond to family inquiries with care.
Build Your Career at The Nest Schools
At The Nest Schools, we create meaningful learning experiences that help children grow, explore, and build a strong foundation for the future.
Behind every great classroom is a team that keeps our schools running smoothly. We are seeking a detail-oriented, family-focused Billing Specialist who takes pride in accuracy and understands that a clear, correct tuition statement is part of the experience we promise every family.
The Nest is not your average preschool company. We are a community of early childhood professionals who are valued, supported, and given opportunities to grow.
Open Position
Billing Specialist
Full-time, remote position within the Finance team. This role supports schools across the company and works closely with our School Directors and families.
This is a full-time, daytime position with regular business-hour availability required Monday through Friday. Team members are expected to maintain a consistent daily work schedule and be available during standard business hours to collaborate with schools, families, and the Finance team.
What You Will Do
The Billing Specialist is responsible for the accurate and timely invoicing of tuition to our families. In this role, you will:
Maintain complete and accurate family records in Procare, including contact information, tuition rates, schedules, and enrollment and withdrawal dates
Invoice families monthly and weekly based on tuition rates and schedules
Collect and post family tuition payments on a weekly or monthly basis
Process changes to family records throughout the month, including schedule changes, added days, and withdrawal dates
Prorate tuition and payment amounts based on changes that occur during the month
Monitor past-due balances and follow up with families in a friendly, consistent, and professional way
Bill and reconcile state childcare subsidy and other third-party payments, ensuring family co-pays are billed correctly
Partner with School Directors to keep enrollment and billing information aligned and to resolve discrepancies before invoices go out
Respond to family billing questions by phone and email with clarity, patience, and care
Support the Finance team with tuition and accounts receivable reconciliations at month end
Competitive Pay and Career Growth
Your experience matters. This position pays $48,000 to $50,000 annually ($23.00 to $24.00 per hour), determined based on your qualifications and years of experience.
Why Team Members Choose The Nest Schools
We actively work to create a supportive and positive workplace built around our core values:
Wellness. Kindness. Innovation. Fun.
At The Nest, you will have the training, resources, and support needed to succeed in your role and continue building a rewarding career with a company that is growing.
Benefits and Perks
Fully remote role with a supportive, connected Finance team
Up to 50% off childcare, space permitting
Career guidance from experienced finance and childcare professionals
Employee Appreciation and Recognition Program
Wellness Initiatives
Staff events and team-building activities
Opportunities to connect with team members across the region and company
Clear opportunities for professional and career growth
Qualifications
1 to 3 years of experience in billing, accounts receivable, or customer service
Excellent customer service and communication skills, with the ability to handle sensitive conversations with families
Experience with Procare or another childcare management or tuition billing platform preferred
Previous experience in early childhood education or childcare preferred
Working proficiency in Microsoft Excel and Outlook
Strong attention to detail and comfort working with numbers, proration, and basic reconciliation
Highly organized, dependable, and able to work well in a fast-paced setting
Ability to handle confidential family and financial information with discretion
Reliable internet connection and a quiet, dedicated workspace for remote work
Ready to Be Valued for the Work You Do?
Are you a billing or accounts receivable professional who feels stuck in your current position?
Are you looking for better compensation, stronger support, meaningful benefits, and opportunities to grow?
Join a company that recognizes you for what you truly are: an essential part of a team making a lasting difference in children's lives.
Join The Nest Schools today.
Learn more and apply at:
https://thenestschool.com/careers/
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