Registered Nurse RN, 3-11:30 PM, Call Center - Remote in CT

ProHealth Physicians (CT), part of the Optum family of businesses, is seeking a Remote Registered Nurse RN to join our team in Farmington, CT. Optum is a clinician-led care organization that is changing the way clinicians work and live.  

As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone.  

At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

Are you ready to make a positive impact in health care? If so, you're the missing piece in our care team. As part of the Optum and UnitedHealth Group family, ProHealth Physicians offers new opportunities for growth. Here, you'll experience:

• Exceptional teamwork
• Robust medical resources
• Passionate professionals with a focus on patient-centered care

Position Details:

• Location: Connecticut 
• Department: Nursing Call Center
• Schedule: 40 hours/weekly, Monday through Friday 3:00PM - 11:30PM. Fully remote. This position includes every other weekend and every other holiday. 

The RN is responsible for delivery of patient care to individuals, and families through telephone calls with patients with varying levels of acuity and medical concerns.  RN addresses patients’ wellness, acute illness, chronic disease, disability and end of life needs while maintaining the standards of professional nursing practice. The RN assists with patient inquires including questions related to medication, medical conditions and diagnostic testing. Under the direction of the physician the RN delivers messages related to medical care.

If you are located in Connecticut, you will have the flexibility to work remotely* as you take on some tough challenges. 

Primary Responsibilities:

• Collects subjective and objective health status information from multiple sources such as; patients, caregivers, members of the health care team, documented records and other relevant sources
• Prioritizes activities based on the patient’s immediate health need or the nurse’s judgment of anticipated patient needs
• Documents the information and data collected in a retrievable understandable and readable format in the EHR
• Employs nursing knowledge and evidence nursing practice in caring for patients in the office and over the phone
• Includes the patient, appropriate caregivers, and other health professionals in making shared decisions about plans and strategies
• Considers the patient or population needs in terms of age, gender, race, cultural values and practices, ethical and legal considerations and environmental factors as well as the anticipated risks and benefits of interventions for individualized plan development
• Implements the plan of care in partnership with the patient, caregivers and other healthcare professionals in a timely manner
• Performs interventions supported by evidence- based ambulatory care nursing practice during clinical visits, telephone encounters and electronic communications according to regulations, standards and organizational policy and procedure
• Provides age appropriate, population specific care in a compassionate, caring, culturally and ethically sensitive manner
• Other duties as assigned

ProHealth Physicians is Connecticut's leading community-based medical group. Formed in 1997, we have primary care offices in every county. Our 300+ doctors and advance practice clinicians care for children and adults of all ages. We also have in-house imaging and clinical lab services. Traditional medicine treats people when they're sick. Instead, we focus on preventing diseases. Our goal is to give our patients — and their communities — the tools they need to be and stay well. This is how we help people live healthier lives. Together, we're making health care work better for everyone.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Graduate of an accredited School of Nursing
• Currently licensed as a RN in the State of Connecticut
• 3+ years of RN experience
• Must reside in the state of CT

• Proficient computer knowledge and aptitude

   

   

Preferred Qualifications:

• BLS/CPR certification
• Experience with various software applications such as Microsoft Word, Excel, and Outlook, etc.
• Experience with EMR systems (EPIC)
• Phone triage experience
• Pediatrics experience

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.