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Assess patient needs by telephone and use clinical judgment, established protocols, and guidelines to recommend appropriate care, from home instructions to emergency services. Document calls and actions, arrange appropriate appointments, communicate outcomes to the care team, and protect patient confidentiality.
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
** Applicants must reside in NH, ME, MA, RI, VT, or CTJob Description:
Provide telephone-based nursing assessment and guidance to help patients receive the Right Care, Right Place, Right Time. Using established protocols, guidelines, and clinical judgment, you will determine the appropriate next step in care, including home care instructions, an office or telehealth visit, Urgent Care, the ER, or 911 when needed.
Schedule: Four 9-hour days with a half-day Wednesday or five 8-hour shifts.
This position does not replace childcare or eldercare.
Computer workstation will be provided.
Pay Range:
$32.30 - $52.79The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
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