The Regional Warehouse Operations Manager acts as the primary liaison between Meta and its 3PL providers to ensure efficient, cost-effective movement of goods and equipment. They are responsible for enforcing compliance, managing vendor performance, and optimizing warehouse operations to support growth.
Meta seeks an experienced Warehouse Operations Manager to own Meta's relationship with its third-party logistics (3PL) providers and other vendors at the site. The Regional Warehouse Operations Manager will be the operational liaison between Meta and its vendors — accountable for the efficient, timely, and cost-effective movement of goods, supplies, and equipment across warehouses, data centers, and the network edge sites. The role exists to drive efficiency, enforce Meta's standards and compliance, and scale operations to support Meta's centralized warehouse growth strategy.
Responsibilities
Must be available to work an 8-hour shift within a 12-hour operational window (7:00 AM – 7:00 PM), with flexibility required for occasional weekend coverage as needed. When a weekend shift is assigned, an alternate weekday off will be scheduled
Manage the movement of goods and equipment by building efficient operations and transportation schedules that deliver on time and in full
Align on required RMA processes to support inventory moves at T3s across 3PLs, value-added service providers, and cross-functional partners, and manufacturers / original design manufacturers (ODMs)
Lead day-to-day execution of Meta's 3PL and warehouse vendors, ensuring quality control and compliance with Meta's policies, procedures, safety protocols, and SOX inventory-control requirements
Serve as the central point of communication between Meta and its vendors and internal customers at all levels, engaging partners to understand current and future distribution needs
Define standards, metrics, and procedures that maximize deployment efficiency
Analyze inventory and performance metrics to surface trends, opportunities, and risks, and run root-cause analysis on 3PL discrepancies
Develop and maintain SOPs and best practices that streamline global warehouse operations and support the tools and systems used to track, analyze, and report on inventory
Minimum Qualifications
Bachelor's degree in Supply Chain, Inventory Management, Finance, or related field; other technical education, experience, and degrees considered based on professional experience
5+ years of experience in warehouse management, 3PL management, transportation management, supply chain, inventory management, operations, or manufacturing
5+ years of experience operating in a matrixed organization, independently identifying, managing, and solving complex, ambiguous problems
Proven track record independently leading warehouse and transportation operations and 3PL providers at scale, and driving operational quality and compliance in a large-scale distribution environment
Demonstrated experience setting operational standards, metrics, and SOPs adopted across teams or regions
Hands-on experience with logistics management systems (WMS/TMS) and transportation logistics services
Experience in performance analysis, detailed reporting, and cost management / budget adherence
Willingness and ability to travel (estimated \~25%) to warehouse and 3PL locations across North America for on-site management and auditing
Preferred Qualifications
Experience identifying operational inefficiencies and implementing process improvements in logistics or supply chain environments
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Master's degree in Supply Chain Management, Industrial Engineering, Operations, or an MBA
Experience working in or with the import/export environment of a 3PL or carrier
Experience in logistics operations in a global, high-growth, and automated environment
Understanding of relational database structures and systems to help move the field of analysis towards automation integration
Knowledge of ERP, WMS, TMS, and dock scheduling systems
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
$89,000/year to $135,000/year + bonus + equity + benefits
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