Regional Director of Operations

Company Description

Monarch’s mission is to be the leader in developing customized lifestyle options for senior living with a focus on health and wellness, but this isn’t possible without the help of our entire team behind us!

Each and every member of our team is committed to developing progressive yet approachable communities to support the needs of all future generations. We want to transform healthcare infrastructure so that people can not only age well but live well and THRIVE.

Job Description

The Regional Director of Operations will report to the Vice President of Field Operations.  This position is an exempt, salaried position working remotely covering Delaware, Pennsylvania and the Southern New Jersey area.

Job Overview

Responsible for the oversite of multiple Senior Living Communities and the management of the communities Leadership Team. Responsible for achieving company goals and census growth, team member relations, business trends, and ensuring that company policies and standards are being met. Responsible for working alongside the Executive Directors to ensure they develop personally and professionally.

Travel for this role to the communities is expected.

Salary Range: $165K - $175K plus bonus

Responsibilities and Duties

• Management of administrative operations and team members
• Collaborating in developing community budgets and business plans and their execution
• Ensuring care of residents is of the highest quality and meet state regulations, as well as company standards
• Working to establish positive team member relations
• Increasing census growth at each community
• Overseeing state surveys and ensuring regulatory standards are met
• Working to implement company programs and values
• Overseeing a defined return on investment for the company as a whole
• Identifying business trends that may affect each community
• Implementing plans and processes to maintain productivity and profitability
• Holding Executive Directors professionally accountable in order to work towards company goals
• Traveling to each community to be a present part of the team and provide hands-on leadership
• Other duties as assigned

Qualifications

Qualifications

• Bachelor's degree in Healthcare Administration, Business or a related field; Master's Degree preferred.
• Minimum of five years of multi-site management or regional management experience
• Proven ability to maintain good regulatory compliance
• Ability to track industry trends, create business plans, and set team goals in order to maintain company growth
• Excellent written and verbal communication skills and the ability to lead a team
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Physical Abilities

• While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
• An individual in this position will be required to lift or carry weight in up to 50 lbs. Intermittent physical activity includes lifting and supporting residents. The associate must use proper body mechanics.

Additional Information

Benefits Offered(Full Time):

• Health Insurance: Medical/Rx, Dental, and Vision
• Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
• Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
• FSA (Commuter/Parking)
• Employee Assistance Program (EAP)
• 401(k) Retirement with Company Match
• Paid Time Off (PTO) and Holidays
• Tuition Reimbursement

Other Compensation Programs:

• Employee Referral Bonus
• Resident Referral Bonus

Equal Opportunity Statement:

Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.

We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.