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Receptionist

Posted 6 months ago
0-2 years experience
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AI Summary

Manage virtual front-desk functions by handling incoming calls, emails, and routing correspondence. Coordinate schedules, confirm appointments, and greet virtual visitors via video platforms.

Job Overview

We are seeking a friendly and professional Receptionist to manage virtual front-desk functions for our organisation. This fully remote role involves handling communications, coordinating schedules, and ensuring every caller and visitor receives a positive first impression.

Key Responsibilities

  • Answer and direct incoming calls and emails in a courteous and professional manner
  • Schedule and confirm appointments, meetings, and calls for the team
  • Manage shared inboxes and route correspondence to the correct departments
  • Greet virtual visitors via video call platforms and assist with their needs
  • Maintain accurate contact lists, calendars, and administrative records
  • Assist with general administrative tasks and data entry as required
  • Ensure all communications reflect the professionalism of the brand

Qualifications and Experience

  • 1+ year of experience in a receptionist or front-desk role (virtual or on-site)
  • Friendly, professional telephone manner and strong communication skills
  • Proficiency in Microsoft Office and Google Workspace
  • Organised with the ability to multitask in a fast-paced environment
  • Reliable home office setup with stable internet connection
  • Presentable and professional for video calls when required
  • Experience with scheduling tools such as Calendly or Google Calendar
  • Matric certificate required

Salary: R13,000/month | 100% Remote

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