Quantitative UX Researcher III

Summary

The Quantitative UX Researcher will lead the development, management, and analysis of large‑scale tracking surveys that inform product and user experience decisions. This role requires deep expertise in quantitative research methods, survey design, and statistical analysis, along with the ability to operate effectively in fast‑paced, ambiguous environments. Candidates must hold a Bachelor’s degree with at least seven years of relevant experience, a Master’s degree with five years of experience, or a PhD with a minimum of two years of experience in user experience research or a related field.

Key Responsibilities

• Design, manage, and analyze large‑scale tracking surveys, with a focus on longitudinal UX measurement.
• Produce comprehensive research reports that translate complex data into clear, actionable insights.
• Prioritize and manage multiple research initiatives in rapidly evolving environments.
• Generate insights that inform both ongoing product development and future research opportunities.
• Support data‑driven decision‑making through rigorous quantitative methodologies.

Minimum Qualifications

• Bachelor’s degree with 7+ years of relevant UX research experience, or Master’s degree with 5+ years of experience, or PhD with 2+ years of experience.
• Demonstrated proficiency in R, particularly the Tidyverse ecosystem.
• Experience in survey design, item development, and large‑scale data collection.
• Strong foundation in statistical analysis, including descriptive statistics, regressions, ANOVA, and t‑tests.
• Hands‑on experience conducting primary research.
• Proficiency with Google Workspace tools.
• Python coding experience is a plus.

Must‑Have Skills

1. Advanced coding skills in R (Tidyverse).
2. Survey design and item development expertise.
3. Strong statistical analysis capabilities (descriptive, regression, ANOVA, t‑tests).

Nice‑to‑Have Skills

1. Python programming experience.
2. Familiarity with Google Suite applications.
3. Hands‑on primary research experience.

Education & Certifications

Required: Bachelor’s, Master’s, or PhD in a relevant field such as Psychology, Statistics, Human‑Computer Interaction, or Social Sciences.

Day‑to‑Day Responsibilities

• Design, manage, and analyze large‑scale tracking surveys.
• Develop detailed research reports and presentations.
• Prioritize research tasks in a fast‑changing environment.
• Deliver actionable insights to support ongoing and future product decisions.

Projects & Product Areas Supported

• Large‑scale tracking surveys measuring user experience across Facebook‑related issues.
• Longitudinal studies monitoring UX trends over time.
• Data‑driven research initiatives that guide product strategy.
• Broad, horizontal understanding of the application ecosystem to inform UX improvements.

Preferred Background

• Experience conducting government‑scale surveys.
• Prior work at a large social technology company.

About the Team

• Specializes in quantitative UX research.
• Focuses on survey‑based insights to improve product and user experience.
• Operates in a dynamic, fast‑paced, and highly collaborative environment.

Success Metrics

• Quality, clarity, and impact of research insights.
• Timely and effective project execution.
• Ability to adapt and prioritize in ambiguous or rapidly shifting conditions.

Expected Challenges & How This Role Addresses Them

• Navigating rapidly changing research priorities.
• Balancing multiple concurrent projects.
• Ensuring data quality and delivering insights that drive meaningful action.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

Location: United States (Remote)

Role type: Contract 8 Month Position 

Expected hours: 40 per week 

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you or will you in the future require any sponsorship to work in the US?

Language:

• English  (Required)