Quality Assurance Analyst

About Expedock:

We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent & cutting-edge technology to enable businesses to unlock their full potential.

About the Role

We are looking for a Quality Assurance Analyst to ensure the accuracy, consistency, and reliability of our client's data and operational processes. You will be responsible for conducting quality checks, identifying errors and inconsistencies, and helping establish processes that maintain high-quality standards across the client's organization.

What You'll Do:

• Perform regular quality checks and data validation to ensure accuracy, completeness, and consistency.
  
• Identify and document errors, discrepancies, and quality issues.
• Maintain and improve QA standards, checklists, and processes.
• Monitor quality results, identify recurring issues, and recommend corrective actions and process improvements.
• Prepare quality reports and insights for relevant stakeholders.
• Collaborate with cross-functional teams to resolve quality issues and maintain high data quality standards.
• Support continuous improvement initiatives to reduce errors and improve overall process quality.
  

What You Need:

• 2+ years of experience in quality assurance, quality control, data validation, data operations, or a similar role.
  
• Experience conducting data audits, quality checks, and error validation.
• Strong attention to detail and ability to identify inconsistencies and patterns.
• Experience documenting and tracking quality issues.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel or Google Sheets.
• Strong written and verbal communication skills.
• Ability to work independently while collaborating effectively with cross-functional teams.

Technical Requirements

• Fiber internet (PLDT Fiber, Converge, Globe Fiber, etc.) – recommended speed of 100/50 Mbps
• Backup internet (mobile hotspot or secondary ISP) capable of at least 20 Mbps
• Quiet, secure, and private home workspace to protect sensitive financial and banking data
• OPTIONAL: Wired Ethernet connection preferred during work hours
• OPTIONAL: Power backup (UPS) if the location experiences frequent outages

Why Join Us

• Health & Benefits: HMO coverage and leave credits after three months of engagement.
• Supportive Remote Environment: Work from home with a collaborative team that values growth and mutual success.
• Structured Training: Comprehensive start of engagement and account-specific training to help you quickly master workflows.

Candidate Data & Privacy Notice

By submitting your application, you consent to the collection, use, and processing of your personal information for recruitment purposes. Your data will be used to:

• Evaluate your qualifications and suitability for current and future roles
• Communicate with you throughout the recruitment process
• Improve our hiring processes and candidate experience
• Maintain talent pools for future opportunities, where permitted by law

Candidate data is handled with care and in accordance with applicable data protection regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.