QA Manager

Unissant, Inc. delivers innovative capabilities to the agencies that keep our nation healthy and safe. We apply our domain expertise, data acumen, and technology know-how to achieve breakthrough results for our clients. Working collaboratively, we advance missions and careers through a focus on honesty, integrity, and dependability. We continuously look for talent, excited to join that effort. To learn more about our exciting organization, please visit us at www.unissant.com.

We are seeking a QA Manager to join our team and support our federal customer.

The QA Manager will lead enterprise quality assurance strategy responsible for testing architecture, automation frameworks, release certification, regression testing, performance testing, and overall software quality management supporting all development and production environments. This role ensures system stability, transaction accuracy, and compliance with CMS testing and release standards.

*This position is contingent upon contract award.

Essential Duties and Responsibilities:

• Design and manage enterprise testing strategy supporting all software development, enhancement, release, and modernization activities.
• Build and maintain automated testing frameworks supporting unit testing, regression testing, integration testing, API testing, performance testing, and end-to-end validation.
• Ensure CMS testing requirements are met including maintaining a minimum 80% automated unit test coverage requirement for all newly developed code.
• Develop automated regression test suites validating critical business workflows.
• Perform load testing and performance validation ensuring system stability under production transaction volumes exceeding millions of daily records.
• Validate production deployments through post-implementation testing, release certification, and operational verification testing.
• Build testing frameworks supporting Behavior Driven Development (BDD) and Test Driven Development (TDD) methodologies.
• Support security testing activities identifying application vulnerabilities, dependency risks, and infrastructure weaknesses prior to production releases.
• Partner with developers and DevSecOps engineers integrating testing automation into enterprise CI/CD deployment pipelines.

Work Experience and Job Skills:

Required Experience:

• 10+ years of progressive experience in software quality assurance, quality engineering, enterprise test management, and software testing across complex enterprise environments.
• Minimum of 5 years of experience leading QA or Quality Engineering teams supporting large-scale enterprise applications and production environments.
• Proven experience developing and executing enterprise quality assurance strategies, test plans, and testing methodologies across the software development lifecycle (SDLC).
• Extensive experience designing, implementing, and maintaining automated testing frameworks for web, API, microservices, and enterprise applications.
• Demonstrated experience supporting CI/CD pipelines through automated testing, regression testing, release validation, and quality gates.
• Experience validating complex, high-volume transaction processing systems, distributed applications, and mission-critical enterprise platforms.
• Proven experience managing functional, integration, system, regression, performance, load, security, and user acceptance testing (UAT) activities.
• Experience establishing quality metrics, test reporting, defect management processes, and release readiness assessments to support production deployments.
• Experience collaborating with software engineering, DevOps, product management, cybersecurity, and infrastructure teams to ensure high-quality software delivery.
• Experience supporting cloud-based enterprise applications, preferably within AWS environments.
• Experience leading quality assurance efforts for highly available, scalable, and secure production systems with formal release governance processes.
• Experience supporting federal healthcare systems, CMS programs, HHS initiatives, or other highly regulated government or commercial environments is highly desirable.
• Experience ensuring compliance with organizational quality standards, security requirements, and regulatory frameworks in enterprise software delivery.
• Experience mentoring QA engineers, test automation engineers, and quality analysts while driving continuous improvement and quality engineering best practices.

Preferred Experience:

• Enterprise production systems
• Automated testing in AWS environments
• Healthcare systems QA
• Federal SDLC testing environments

Required Technical Skills:

Testing Expertise

• Regression testing - Ability to design and execute comprehensive regression testing strategies that validate existing system functionality remains stable after code changes, enhancements, bug fixes, or legislative updates. Experience building automated regression suites covering critical business workflows, financial calculations, data processing pipelines, and integrated system dependencies.
• Integration testing - Experience validating end-to-end communication and data exchange across interconnected systems, APIs, cloud services, databases, and third-party vendor interfaces to ensure seamless operational workflows. Ability to test complex integrations involving internal CMS platforms, external healthcare data providers, asynchronous messaging services, and enterprise data repositories.
• Performance testing - Strong expertise evaluating application performance, system responsiveness, transaction processing speed, and infrastructure efficiency under normal and peak operational conditions. Ability to identify application bottlenecks, optimize resource utilization, and ensure system performance meets production service level expectations.
• Load testing - Experience simulating high-volume production workloads to validate system stability, scalability, and processing reliability under heavy transaction demand. Ability to test enterprise systems supporting millions of daily transactions while measuring throughput, concurrency limits, memory utilization, and overall infrastructure resilience.

Preferred Technical Skills:

• Automated test suite design - Expertise building scalable automated testing frameworks that support continuous testing across unit, integration, functional, regression, API, and end-to-end test scenarios. Ability to integrate automated test execution directly into CI/CD pipelines to improve release quality, accelerate defect detection, and reduce reliance on manual testing processes.
• Security testing - Ability to validate application and infrastructure security controls through vulnerability scanning, secure code validation, penetration testing support, authentication testing, and dependency risk analysis. Experience ensuring software releases comply with federal security requirements including FISMA, NIST, CMS ARS controls, and enterprise security governance standards.

Methodologies Preferred:

• Behavior Driven Development (BDD)
• Test Driven Development (TDD)
• Continuous testing automation
• Enterprise release validation

Education:

• Bachelor's Degree required with a concentration in Computer Science, Information Technology, and Information Systems or related experience.

Communication Skills:

• Excellent verbal and written skills, ability to present proposals and performance data, comfortable interfacing all levels of organization
• Ability to write clear and concise creative content in a highly confidential manner

Travel:

• This position is primarily remote with occasional travel (up to 5%) as required.

Environmental Requirements:

• Mainly sedentary; in an office environment.
• May be required to lift up to ten (10) pounds.
• Flexible in working extended hours

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Unissant management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, where applicable and available, reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions of this position.

Please note: Candidate(s) will be required to go through pre-employment screening.

Unissant, Inc. is a proud Equal Opportunity Employer! (EOE; M/F/Disability/Vets)