QA Analyst - Chile

QA Analyst

Symphonic is a fully independent music distribution and marketing company based in Tampa, Florida, with a global team supporting independent artists and labels worldwide. 

We’re passionate about music, but even more passionate about the people behind it. We’re looking for curious, driven, and collaborative individuals who want to build, learn, and grow with us. We believe diverse perspectives make better teams, better products, and better outcomes and we’re committed to creating a workplace where everyone belongs. The QA Analyst will work remotely full time in Chile, reporting to the Quality Assurance Associate Director based out of Colombia.

Compensation // $2,500,000 to $3,350,000 CLP monthly (gross, before taxes)

About the role //

We're looking for a talented QA Analyst for our Rights squad who is passionate about delivering high-quality, reliable products that empower and delight our clients. In this role, you'll work closely with Product Managers, Developers, and other QA Analysts to test and validate features, reproduce bugs, and continuously improve the user experience. This is a highly collaborative, detail-oriented role that directly impacts how artists and labels distribute their music globally.

What you can expect to do //

• Collaborate with Product Managers to refine and verify user stories
• Design and execute detailed test plans for new and existing features
• Become the expert on Symphonic’s content and catalog management systems, including ingestion, publishing, licensing, rights, and metadata workflows for assets like sound recordings, music videos, and compositions.
• Reproduce reported issues and file clear, actionable bug reports
• Communicate effectively with developers, stakeholders, and other squads
• Participate in daily standups and ongoing team planning sessions
• Contribute ideas to improve QA processes, tools, and documentation
• Help track and report on defect trends and quality metrics

What you will need to have //

• 3+ years of experience in QA for web-based, client-facing applications
• Professional working proficiency in English (B2 or higher), both written and spoken. This is a remote, cross-border team, and English is the primary working language
• Intermediate SQL knowledge for querying and validating data
• Exceptional attention to detail, especially in interpreting complex or ambiguous requirements
• Strong written and verbal communication skills
• A user-first mindset with empathy for artists and internal stakeholders
• Ability to evaluate usability and spot inconsistencies in user experiences
• Comfortable working in an Agile environment and collaborating remotely

What else will set you apart //

• More than 5 years of experience as a QA
• Experience building or customizing AI skills/workflows for QA work. e.g., a Claude Skill, custom GPT, or reusable prompt template that automates a recurring task like test case generation, bug-report drafting, or log triage, rather than just using an AI chat tool ad hoc
• YouTube CMS certified
• Experience using browser developer tools and debugging front-end issues
• Automated testing experience (any framework)
• Love for music
  

About Symphonic Distribution // 

Symphonic Distribution enables content creators to fully maximize their music’s revenue and grow their global audience. The company focuses on working with: record labels, artists, managers, producers, social media influencers, and even distributors just like us to get their messages seen and heard. While our core business is to distribute music digitally and physically for the many talented creators that we have the honor of working with, we focus on a number of services, such as: Physical Distribution, User Generated Content Monetization on YouTube, Tik Tok, Triller, Instagram, Release Promotion such as Playlist pitching, marketing diagnostics, strategy and a number of other very important services to ensure that creators are maximizing and collecting on as many royalties as possible. Symphonic also showcases one of the largest partnership networks available, partnering with Spotify, Apple Music, Pandora, Amazon, and many other services where music can be consumed on.

Check out more about us on our website at www.symdistro.com