Provider Network Business Dev. Spec.

Overview

The role reports to the Director, Provider Relations of Your Hearing Network (YHN). The role of Provider Network Business Development Specialist for Your Hearing Network is a strategic role that plays a crucial part in ensuring our members have access to high-quality hearing care services.   This role specializes in contacting providers to enroll in Your Hearing Network. It involves strong recruitment skillset, sales acumen, cold calling and good record keeping contributing to successful network expansion. This position focuses on finding and introducing providers to expand the network while ensuring that existing providers are well-supported and meet the company's NCQA quality standards. The Provider Network Business Development Specialist will identify potential providers, engage and sell them on joining YHN, facilitate the onboarding process, and work to ensure appropriate growth and retention of the network. Additionally, the role will work closely with the Credentialing team to ensure proper documentation is received to credential providers into the network and ensure proper compliance with company policies, NCQA standards, and industry regulations.  

Responsibilities

Key Accountability for Provider Network Development Network Provider Recruitment: - Able to search and uncover potential hearing care providers not yet in network, through various - online sources and tools. - Build a pipeline of providers not yet in network entering in SalesForce. - Present and pitch the benefits of joining the hearing network to prospective providers through - cold calling and emailing. - Secure contracts with providers to credential in network.   Network Expansion: - Develop and implement strategies to expand the network in targeted geographic areas. - Focus on closing gaps in current network and driving strong reach into rural areas. State by State - review of network, along with key strategies of provider acquisition required of this role. - Conduct market research to identify gaps in the network and areas for growth. - Collaborate with internal teams to align recruitment efforts with company goals.   Relationship Management: - Build and maintain strong relationships with existing and prospective providers. - Serve as the main point of contact for providers during the onboarding process. - Address provider concerns and ensure a positive experience throughout their partnership with the network. - Strong emotional intelligence, ability to sort through information, make strategic decisions, and keep team informed of changes are all important components of competence.   Compliance & Quality Assurance: - Work with credentialing team to ensure all recruited providers meet the NCQA credentialing and quality standards.   Reporting & Analytics: - Track and report recruitment activities, providing regular updates to management. - Analyze recruitment data to identify trends, challenges, and opportunities for improvement. - Experience with software used for network growth is preferred.  

Qualifications

- Three (3) years’ experience preferred in provider recruitment sales. - Skillset on hunting and cold calling on potential providers. - Familiarity with managed care principles is valuable. - Strong verbal and written communication skills.   Other Personal Characteristics and Experience - Individual should possess a strong sales focus. Demonstrate an entrepreneurial spirit, managing change well, and being flexible to environment and business needs. - Willingness to go above and beyond daily to achieve best-in-class results. - Ability to work with highly detailed, complex, and emotionally sensitive information. - Ability to maintain a high degree of discretion, confidentiality, protection, and integrity. - Ability to prioritize and complete multiple complex work assignments. - Ability to work independently and in groups. - Excellent written and verbal communication skills. - Ability to provide and receive constructive feedback in a clear, concise, and respectful manner. - Demonstrate ability to meet deadlines. - Basic knowledge of data analysis, statistics, data integrity, and analytics with initiative and ability to further develop skills.   Education - Bachelor’s degree in healthcare administration, or related field is preferred. Equivalent work experience will be considered in lieu of a degree.   This role works remotely. You will need the following when working from home: - Reliable and secure Internet Service Provider at home (no public WiFi) for duration of working hours - Sufficient room to set up a laptop, monitors, keyboard and mouse - Comfortable space to work for duration of working hours - Quiet, private and secure space in which to work   COMPANY VALUES We Create Trust – We value the opinions of our customers and colleagues. We promote a work environment based on inclusion, honesty, integrity and respect. We always keep our promises.   We are Team Players – We collaborate and network effectively across Demant. We take initiative and help each other to achieve our ambitious goals.   We Create Innovative Solutions – We challenge ourselves to improve and find new, value-adding solutions. We are curious to share ideas and insights to increase our collective innovativeness.   We Apply a Can-do attitude – We always look for opportunities to win the business and do our best to add value to our customers. We find solutions and act. What we have to offer: Medical, dental, prescription, and vision benefits 24/7 virtual medical care Employee Assistance Program for you and your family 401(k) with company match Company-paid life insurance Supplemental insurance for yourself, your spouse/partner, and your children Short-term and long-term disability insurance Pre-tax Health Savings Account and Flexible Spending Accounts for Health Care or Dependent Care Pet Insurance Commuter accounts   The Company is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.   The pay range for this position is expected to be between $70,000-$80,000; however, while the salary range is effective as of the date of this posting, fluctuations in the job market may necessitate adjustments to pay ranges. Further, final pay determinations will depend on various factors, including but not limited to experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, such as bonus, commissions, or discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.    #Birdsong   #LI-REMOTE