Birdsong Hearing Benefits

The role focuses on identifying, recruiting, and enrolling hearing care providers into the network to ensure high-quality service access. It involves managing the onboarding process, maintaining provider relationships, and ensuring compliance with NCQA quality standards.

The Provider Network Specialist manages relationships with hearing care providers to ensure high-quality service and network compliance. Key duties include monitoring provider performance, addressing inquiries, and reporting on network metrics to senior management.

The Claims Specialist I coordinates authorized hearing healthcare for employees with workers' compensation claims. This involves managing communication between clients, providers, and patients while ensuring adherence to Service Level Agreements.