Property Preservation Specialist - Pre-Sale

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Job Summary

The primary purpose of the Property Preservation Specialist - Pre-sale is to provide technical, functional, and operational support for the Default department. This position will manage the inspections and property preservation process on defaulted loans pursuant to investor guidelines, and PHL policies and procedures.

In addition, analyze reporting and make recommendations to management about potential improvements based on knowledge of reporting and operational processes.  Also, implement efficiency improvements or automation for investor and government reports.

Essential Duties and Responsibilities

• Monitors daily First Time Vacancy reporting, orders required initial secures and follow up with the vendor to ensure completion within acceptable investor guidelines
• Reviews all Pre-Sale FTV Inspection Photos and documents property concerns
• Reviews all completed work orders to ensure vendor allowable work is being utilized appropriately and bid work is being completed as required
• Reviews daily damage report and appropriately escalate and document damages and emergencies
• Work with PHL’s insurance department in making claims on damaged properties.
• Works to ensure vendor partner is addressing any emergent preservation issues within company and investor guidelines to protect asset from further damage
• Reviews all pre-sale preservation bids with follow up on vendor HUD over allowable submissions and obtain applicable support
• Resolves all property violations
• Maintains NY delinquent HOA pre-sale compliance
• Performs other duties as assigned.

Position Requirements

Education

• High school diploma or equivalent required

Experience

• Knowledge of the property inspections as required by investors
• Knowledge of agency guidelines and FHA, ICC requirements conditions
• Knowledge of general property maintenance a plus
• Experience in mortgage default servicing a plus

Functional/Technical Skills

• Excellent computer skills and ability to learn and adapt quickly to new software.
• Excellent written and verbal communication skills
• Self-motivated and collaborative team player with critical thinking, problem solving, mathematical and analytical skills.
• Excellent project management, communication, interpersonal and research skills.
• Strong organizational skills, ability to prioritize in a multi-tasking, fast-paced environment
• Ability to interact effectively with external and internal clients across departments and locations.
• Aptitude to work in a deadline-driven environment.
• Ability to act and work independently with minimal supervision
• Ability to maintain confidentiality.
• Advanced knowledge of Microsoft Excel and Word
• Knowledge of MSP servicing system a plus.

Environmental/Physical Demands

Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice.

Benefits

Our benefits package includes 3 comprehensive Cigna or Kaiser medical plans, dental, and vision insurance. We provide short term and long-term disability insurance, basic life insurance, 401(k), and 11 employer paid holidays. In addition, we offer supplemental benefits to include life insurance, critical illness and accident plans.                                                                                          

Planet Home Lending does not accept unsolicited resumes or candidate submissions from recruiters or employment agencies. In the absence of an enforceable, fully executed agreement for a specified position, Planet Home Lending has no obligation to pay any compensation or recruiter fee of any kind. In the event a recruiter, agency or other similar third-party submits a resume or candidate without a valid binding agreement, Planet Home Lending explicitly reserves the right to pursue and hire those candidate(s) without any obligation or compensation to the referring party. Any unsolicited resumes, referrals, or candidate submissions, including those communicated to a member of the Human Resources team or a hiring manager, shall be deemed the property of Planet Home Lending.  If you or your agency would like to be considered as a future recruiting partner, please email HR-Recruiting@planethomelending.com.