Project Support Associate

Job Summary

Responsible for providing technical and administrative support to the field and operations staff.  Supports the overall assignment, set-up, communication, scheduling, coordination, preparation, and completion of each assigned project task, reporting all findings to clients and/or management.

CORE Essential Duties and Responsibilities

1. Coordinates and communicates schedules with all vendors, clients, and internal and/or external team.
2. Develops reports defining project progress, problems, and solutions to present to stakeholders. Tracks data through web-based project management tools.
3. Ability to communicate clearly and succinctly with all stakeholders. 
4. Receive and disperse Client Supplied Material (CSM).
5. Contact municipality departments for project information.
6. Perform special projects as assigned by the leadership team to capture additional requirements or satisfy client needs.  
7. Assists in identifying opportunities to improve efficiency and technological solutions.
8. Protects operations by keeping company information confidential.
9. Delivers outstanding customer service through timely response and proactive solutions to clients’ needs.
10. Demonstrates BV’s guiding principles in support of the company's strategic goals.
11. Follows all documented policies, Standard Operating Procedures, and Work Instructions applicable to the position and support of BV's quality standards and strategic initiatives.
12. Maintains safe and clean work area by complying with all procedures, rules, and regulations.
13. May be required to work overtime with prior authorization from supervisor.
14. Must be able to meet the physical demands of the job.

Division Specific Essential Duties and Responsibilities

1. Contacts various municipalities to collect building, zoning, and fire code research.
2. Conducts vendor calls on equity level reports and add findings to the documents.
3. Enters data collected in the field into a computer-generated report template.
4. Assists in report writes and preparation of report deliverables.
5. Train new Project Assessors and Project Support Associates in tech writing.
6. Send review notes to Project Assessors on summary of writes and incomplete information for final review and edits prior to submission.
7. Enter and/or forward compliance information into reports or to the SEC that arrives after report is submitted.

Skills

• Language Ability: Ability to read, analyze, and interpret project/technical documents, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from clients, peers, and technical field staff. Ability to tailor presented information of or query response to receiving party.

• Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables.

• Technology Skills: To perform this job successfully, an individual must be proficient in operating a computer, having knowledge of word processing software, spreadsheet software, and project management software.

Competencies

• Time management skills
• Active listening skills
• Critical thinking skills
• Problem solving skills
• Oral and written communication skills
• Ability to motivate, develop, and direct people
• Ability to work independently, as well as in a team environment.
• Ability to work in a constant state of alertness and safe manner.
• Must have a cell phone and supply your own internet service.

Education, Certifications, and Experience

Education and/or Experience:

High school diploma or General Education Diploma (GED) required with some college preferred, and minimum of two years of administrative type experience.

Certificates, Licenses, Registrations:

None required.

Physical and Environmental Conditions

While performing the office/offsite duties of this job, the employee is required to:

• Operate a computer (up to 100% of workweek)
• Regularly required to use hands.
• Repetitive use of hands/fingers for keyboard interaction (frequently)
• Talk and hear
• Frequently required to stand, walk, sit, talk and hear.
• Occasionally required to reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.
• Must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the home or company office environment is usually quiet.
• Ability to successfully work from remote location.

Travel Requirements

Travel as indicated in the essential duties and responsibilities section.

Benefits

At Bureau Veritas, we are dedicated to ensuring our employees receive fair and competitive pay, accompanied by comprehensive health and wellness benefits.

Here's a breakdown of what we provide:

Hourly rate: $19.23 per hour  

Our Health and Welfare Benefits are designed to meet your needs, with eligibility starting on your first day of employment:

Medical, Dental, and Vision coverage
Company-matched Retirement plan
Generous Paid Time Off and Company Holidays
Life Insurance and AD&D coverage
Short-Term Disability (STD) and Long-Term Disability (LTD)
Optional life and pet insurance
EAP and Total Wellbeing Lifestyle Programs
Tuition Assistance and/or Professional Development
Employee Discounts

This information is transparently provided in adherence to several state and local Equal Pay and Pay Transparency Laws.

Join us at Bureau Veritas, where your well-being and professional growth are our top priorities.