Project Manager II
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AI Summary
The Project Manager II is responsible for planning, organizing, and executing customer-related projects, including Proof of Concepts and roll-outs. They must manage project budgets, timelines, risks, and stakeholder expectations while ensuring high-quality delivery.
Velocity is recruiting for a dynamic Project Manager II. The Project Manager II will provide project planning, project organization, project execution and project management for efforts. For this role, these efforts will mainly be focused on customer related projects – project managing Proof of Concepts, pilots, early-stage roll outs, and overall roll outs.
Strong candidates would have an aptitude for thinking outside the box, enjoy critical thinking, organization, customer management and overall team management. The Project Manager II should be experienced in managing multiple concurrent efforts, and flexible working in a fluid environment.
Success in this role is measured by the PM’s ability to ensure that projects are completed to specification, within an established time frame and budget while skillfully managing customer’s expectations and building or maintaining a strong professional relationship.
This position provides overall project planning, project organization, project execution, and project management for efforts within the company in coordination with stakeholders (internal / external), Velocity teams, and customers.
This position can be performed fully remote, but we have a hiring preference to Charlotte/Mooresville, NC or Holland, Ohio areas.
Key Responsibilities:
Customer management
- Understand customer business and operational needs
- Analyze what has been proposed/sold and compare it to the way the customer does business and make sure we are providing a solution that meets customers’ expectations and needs
- In POC/Pilot work with the customers through an iterative process to define the solution
- Skillful in managing customer’s expectations and building or maintaining a strong professional relationship
Project Stewardship
- Accountable to deliver projects on time, on budget, and meeting customers’ requirements and Velocity standards
- Manage project risks and escalate issues/risks as appropriate
- Develop and maintain plans which outline project status individual tasks, milestones, completion estimates, and resource allocation
- Determine and define clear deliverables, roles and responsibilities for team members required for specific projects or initiatives
- Coordinate the roll-out schedules, rallying internal resources, and setting expectations with Velocity customers
- Responsible for maintaining accuracy and providing timely updates to meet reporting needs, included but not limited to project budgets, operational reporting, project variances and billing schedules.
- Hold regular team meetings to determine progress and address any questions or challenges regarding projects
- Assign and oversee the daily tasks of project resources while ensuring all stakeholders are actively working toward established milestones
- Ability to perform customer training
- Travel to job sites may be required periodically (POC, etc.,)
Education, Skills & Qualifications:
- 5-10 years’ experience delivering infrastructure / deployment solutions in the role of project manager
- Proficiency in Smartsheet, Microsoft Excel/Project and O365 suite
- Experience running POC and pilot effort for customers
- Problem-Solving: Proactively identifying risks and mitigating site issues
- Communication: Presenting to executive stakeholders and coordinating cross-functional teams
- Ability to respond to customers in an expeditious manner
- Strong client-facing and teamwork skills
- An ability to prepare and interpret flowcharts, schedules, and step-by-step action plans
- Demonstrate ability to work cooperatively with other departments to present a proper image of the organization to public, visitors and all employees
- Experience on getting tasks done through others (influence)
- Demonstrates ability to work in a fast-paced working environment
- Professional personal presentation
Preferred Qualifications:
- 5–10 years of experience in structured cabling, low-voltage construction, or telecommunications project management.
- Experience managing IT infrastructure / deployment projects in a customer facing environment
- Analytically adept and technically savvy
- Bachelor's Degree in IT, engineering or business
- PMI certification
Why you’ll love working at Velocity
We are an energetic bunch — eager to succeed and have lots of company pride. We promote a collaborative work environment that prioritizes strengthening relationships with our customers and team members to achieve our goals.
As a growing technology solutions and services company, every team member at Velocity has the opportunity to make an impact as we challenge ourselves to provide the best technology and customer experiences in the business. We’re excited about what we do, why we do it, and who we do it for.
Diversity and Inclusion
Velocity is committed to diversity and inclusion and is dedicated to fostering a work environment where all team members are comfortable bringing their authentic selves to work and have equal opportunities to thrive. Our team members work collaboratively and draw inspiration from various perspectives and experiences that make each of us unique. This strengthens our connections with our team members, customers, and communities.
Our Values – Collaborative and Strong at the Core
- Customer-obsessed
- One team
- Do the right thing
- Let’s go!
Our Benefits
- Medical, Dental, Vision
- PTO & Paid Holidays
- 401K – with Employer Match
- Paid Sick Time
- Company provided Life Insurance, Short/Long-Term Disability
- Supplemental Benefits Available
About Velocity MSC
Velocity started in 2005. Velocity's customer-obsessed approach, combined with its customized voice and data network solutions, and support services, enhances how multi-location enterprises communicate and do business. That’s why Velocity serves thousands of Fortune 500 companies across various industries. With over 500 employees, 13 redundant data centers, 450 carrier agreements, and 5,500 certified technicians throughout the U.S.— Velocity is an unstoppable force. To learn more, please visit https://velocitymsc.com/careers/.
Velocity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Velocity is an active participant with E-Verify.
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