Project Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

The Project Manager will handle several customer projects at once, taking responsibility for project scope, scheduling, risk management, and communication from start to finish. Candidates who excel in complex healthcare environments and can coordinate effectively among different stakeholders will find this position rewarding.

You will manage scope, timelines, risks, and ensure that customers have a positive experience throughout multiple ongoing projects. You will use standard project management practices but adapt them to meet the needs of healthcare imaging, client readiness, and cloud-based solutions.

Moderate autonomy is required; you will independently oversee projects of varying complexity, escalating issues when necessary. You will also help improve processes and demonstrate willingness for greater responsibilities as you gain experience.

This role offers the flexibility to work remotely from anywhere within the Canada and the United States while supporting complex, customer facing implementation work.

Primary Responsibilities:

• Own the end to end delivery of Stratus Imaging implementation projects, from initiation through closeout
• Partner with internal and customer stakeholders to confirm shared understanding of project scope, objectives, and success criteria
• Proactively identify and raise misalignment or ambiguity in scope, expectations, or responsibilities
• Develop and maintain project plans, including task sequencing, dependencies, effort estimates, and timelines
• Manage project budgets and forecasts, including variance tracking and stakeholder communication
• Apply standard project lifecycle methods and tools to drive predictable delivery outcomes
• Lead project governance activities, including status reporting, risk and issue management, and change control
• Facilitate cross functional project meetings with clinical, technical, and operational participants
• Coordinate work across global project team members and shared services groups
• Manage vendor and service provider contributions when applicable
• Contribute to continuous improvement initiatives across Global Services project management practices
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Project management experience, or at least five years working on healthcare software implementations
• Experience leading teams responsible for both clinical and technical tasks
• Proficient in using project management tools like Smartsheet, Microsoft Project, Jira, or similar software
• Proven skilled at facilitating structured meetings and guiding decisions among diverse groups of stakeholders
• Proven involvement in or support of process improvement efforts
• Proven track record of managing projects with different scopes, involving multiple stakeholders and workstreams
• Proven ability to handle several projects at once (usually between 6 and 10 at various stages)

Preferred Qualifications:

• PMP certification
• 7+ years in project management roles
• Experience with distributed/global teams
• Experience delivering cloud solutions
• Knowledgeable about healthcare imaging (Radiology and Cardiology workflows)
• Familiar with medical imaging and hospital information systems
• Understanding of databases and enterprise information systems
• Intermediate familiarity with HL7, FHIR, DICOM standards
• Proficient with Smartsheet
• Proven to be skilled at risk assessment and management
• Proven to work well under pressure while staying professional
• Proven solid interpersonal, communication, and organizational skills across cultures

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.