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AI Summary
Role Purpose
The Procurement Operations Team Lead is responsible for managing daily procurement activities and ensuring smooth, compliant, and efficient processes across the organization. This role oversees a team of procurement specialists, guiding them to deliver accurate transactions, timely sourcing, and effective supplier management. By driving operational excellence, the Team Lead ensures procurement activities align with business needs and contribute to cost optimization.
Key responsibilities include monitoring performance, implementing process improvements, and fostering collaboration with internal stakeholders to resolve issues and meet requirements. The role also safeguards compliance with policies, regulations, and ethical standards while promoting risk-aware practices.
Ultimately, the Procurement Operations Team Lead enables a streamlined procurement function that supports organizational growth, strengthens supplier relationships, and drives continuous improvement.
Key Accountabilities
Team Leadership & Development
- Lead procurement professionals in dispersed or complex environments, fostering collaboration and high performance.
- Serve as a coach and mentor, supporting personal development and career aspirations.
- Manage team capacity, balancing transactions, initiatives, and workload.
Operational Excellence & Project Delivery
- Manage and monitor procurement excellence projects according to agreed scope.
- Design, plan, and deliver tasks and projects efficiently, developing strategies for execution.
- Handle escalations for implemented solutions and lead corrective action plans.
- Address service delivery feedback and manage action plans for solution adoption.
Stakeholder & Solution Management
- Cooperate with cross-functional management teams to ensure solution alignment.
- Design and drive adoption of procurement solutions, ensuring stakeholder acceptance.
- Build and leverage relationships with Strategic Sourcing, Procurement teams, and external stakeholders to align with policy adoption.
- Act as a partner for stakeholders to improve client satisfaction.
Compliance, Policy & Risk Management
- Drive compliance, ensuring adherence to regulations and laws.
- Lead updates to procurement policies and ensure consistent implementation.
- Manage change impact evaluations to raise organizational awareness of solution impact.
- Demonstrate knowledge of industry trends in procurement to guide best practices.
What Success Looks Like
- A high-performing, collaborative procurement team that is motivated, well-supported, and consistently meeting objectives.
- Procurement projects and initiatives delivered on time, within scope, and aligned to organizational priorities.
- Strong stakeholder relationships built across functions, with procurement solutions widely adopted and positively received.
- Clear compliance with procurement policies, regulations, and industry standards, ensuring risk is minimized and governance upheld.
- Continuous improvement demonstrated through streamlined processes, effective change management, and measurable impact on client satisfaction. Add role specifics here
Candidate Profile
Experience & Capability
- 10 – 14 years in Procurement with a minimum of 5 years leading teams
- Ability to step in to support procurement activities / escalations across regions.
- Experience managing team members across borders will be an added bonus.
- Good experience in Change management & in Processes definition
- Very good communication skills (Being able to communicate at all levels)
- Adaptability
Technical Strength
- Procurement Systems Expertise
Strong knowledge of procurement platforms, ERP systems, and digital procurement tools to design, implement, and drive adoption of solutions.
- Project & Process Management
Ability to plan, execute, and monitor procurement excellence projects, ensuring delivery within scope, timelines, and objectives.
- Data Analysis & Change Management
Skilled in evaluating quantitative impacts of procurement solutions, analyzing transaction volumes, and managing organizational change effectively.
- Compliance & Policy Governance
Deep understanding of procurement regulations, laws, and industry standards, with the ability to update and enforce policies consistently.
- Cross-Functional Collaboration & Stakeholder Engagement
Technical capability to align procurement solutions with business needs, manage escalations, and build strong relationships across sourcing teams and external stakeholders.
Mindset & OneGP Behaviours
- Collaborative Leadership
Fosters teamwork across dispersed environments, empowering others and building a culture of trust and accountability.
- Continuous Improvement Orientation
Seeks opportunities to streamline processes, adopt innovative procurement solutions, and drive operational excellence.
- Stakeholder-Centric Approach
Builds strong relationships, listens actively, and aligns procurement initiatives with stakeholder needs to enhance satisfaction.
- Integrity & Compliance Focus
Demonstrates ethical decision-making, ensures adherence to policies and regulations, and champions responsible procurement practices.
- Agility & Change Resilience
Adapts quickly to evolving business priorities, manages change impacts effectively, and maintains composure under pressure.
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