Project Coordinator II

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

The Yale/Yale New Haven Hospital Center for Outcomes Research and Evaluation (CORE) is a leading national outcomes research center dedicated to transforming healthcare for the betterment of people and society by leveraging data, analytics, and technology. We have assembled a talented, multidisciplinary group who are committed to developing solutions to the practical needs of medicine and healthcare. Our organization combines the highest academic ideals with a pragmatic approach that emphasizes the production of useful knowledge. We are distinguished by our creativity, dedication, experience, and skills, and our commitment to having our work make a tangible difference to patients, the public, and society. For additional information on CORE, please visit our website: www.medicine.yale.edu/core. The Project Coordinator II will report to the Manager, Quality Measurement Programs (QMP). The primary role of the Project Coordinator II is to provide advanced project coordination to multidisciplinary technical teams according to timelines and to ensures high quality products meet deadlines for complex projects. Additionally, the Project Coordinator II may provide project management support when necessary on teams, including executing project plans, budgets, interacting with stakeholders and collaborators; and/or may provide subject matter expertise by co-leading technical teams. The list of job responsibilities is not intended to be all-inclusive and may be expanded to include other duties that management may deem necessary from time to time. The duties of this position can be carried out remotely if this meets the business need of CORE and adheres to the YNHH Alternate Work Schedule policy. Flexible work schedules and telecommuting are available if needed and or desired.

EEO/AA/Disability/Veteran

• Provides advanced project coordination for complex projects according to internal and external project timelines and ensures that deliverables are met by contract deadlines. Proactively identifies when timelines are at risk and suggests solutions.
• Schedules, prepares for, and facilitates focused meetings with internal CORE teams and external organizations.
• Facilitates communication within project teams, to project leadership, and with external organizations.
• Delegates work and is a resource to more junior staff by reviewing and guiding the quality of their work.
• Drafts, reviews, formats, and proofs high quality documents for presenting and dissemination to stakeholders and/or for public posting.
• Engages substantively with Task Leads in creating and finalizing deliverables and other documents to ensure accuracy in content and formatting.
• Prepares and facilitates effective meetings to support tasks and teams including summarizing highly technical information and drafting and tracking timelines, action items and decisions.
• Monitors status of project documents and deliverables weekly. Consistently tracks decisions and action items to completion and ensures task members are aware of task progress and updates.
• Provides training and onboarding to new staff to project teams.
• Identifies opportunities to improve workflow or efficiencies and subsequently supports or implements the appropriate action(s).
• Fills in for team lead role and/or co-leads on technical project teams when necessary.
• Provides project management support on teams when necessary.

EDUCATION

• A bachelors degree from an accredited college or university in public health, epidemiology, healthcare, human services or related field is required. Masters degree preferred.

EXPERIENCE

• A minimum of four (4) years of experience, with at least 2 years of experience in a coordination role or having coordinator duties in a paid research setting. A masters degree may substitute for 2 years of work experience.

SPECIAL SKILLS

• Knowledge of research methodology and protocols, and survey methods.
• Must demonstrate excellent writing skills, organizational ability, communication skills, computer skills and knowledge of research processes.
• Thorough knowledge of computer software packages such as MS Outlook, MS Word, MS Excel, MS Visio, MS PowerPoint, MS Project and EndNote is required.