Program Manager

Design and implement program governance frameworks, roadmaps, and operating cadences 

Translate organizational strategy into clear program objectives, outcomes, milestones, and measures of success 

Oversee multiple interrelated projects, ensuring coordinated execution and alignment across workstreams 

Allocate resources, budgets, capacity, and priorities across the program 

Identify and manage cross-project dependencies, constraints, risks, and issues, escalating decisions when needed 

Align executives, business leaders, project teams, and other stakeholders 

Establish program performance metrics and use data and analytics to guide decisions and corrective actions 

Report program progress, outcomes, risks, and recommendations to senior leadership 

Lead organization-wide initiatives that require coordination across departments or business units 

Guide change management, stakeholder readiness, and adoption activities that support program outcomes 

Maintain program plans, decision logs, status reports, and governance documentation 

Mentor project managers and emerging leaders, reinforcing accountability and effective delivery practices 

Improve program and project management processes, tools, and standards 

Bachelor's degree in Business, Project Management, Organizational Leadership, or a related field 

Progressive experience leading complex, cross-functional programs of strategic importance 

Ability to manage interrelated projects, competing priorities, and shared dependencies 

Advanced stakeholder management, negotiation, and executive communication skills 

Strong strategic thinking, organizational design, and change management skills 

Proficiency in program analytics, budgeting, resource planning, and data-driven decisions 

Experience with project and portfolio tools, dashboards, and performance metrics 

Experience leading organization-wide initiatives and mentoring project leaders 

Experience working in healthcare, fintech, or another compliance-driven environment is a plus 

Payer pre-pay experience and payment integrity knowledge are strongly preferred.  

This position will be exposed mainly to an indoor office environment and will be expected to work in or around computers and printers. 

The nature of the work is sedentary, and the employee will be sitting most of the time. 

Essential physical functions of the job include typing and the repetitive motion to utilize computer software and hardware continuously throughout the day. 

Essential mental functions of this position include concentrating on analytical tasks, reading information, and verbal/written communication to others continuously throughout the day. 

This job description documents the general nature and level of work but is not intended to be a comprehensive list of activities, duties, or responsibilities required for this position. Consequently, employees may be asked to perform other duties as required. 

Employees may also be asked to complete certain compliance requirements set forth by our Business Partners in the performance of their jobs including but not limited to requests for background and drug screenings and disclosures of personal health information or personally identifiable information. Exemptions as provided under the ADA and TITLE VII of the Civil Rights Act will be observed and followed.  

Reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above.