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Summary
The Program Manager will manage and document the performance of Fairbanks Morse Aftermarket (FMA) projects, to include project budgets, schedules, estimates to complete, work progress and coordinate project deliverables in accordance with individual project objectives, segment goals, initiatives, and strategy. The incumbent will coordinate efforts of the service and engineering teams to ensure customer goals and timelines are met.
The Program Manager is expected to plan and oversee the execution of projects. The position requires administrative control of the portfolio of projects in accordance with established standard practices.
The Program Manager is responsible for ensuring achievement of all project objectives both internal and contractual. The Program Manager focuses on technical and administrative control of the project and acts as the primary point of contact from pre-solicitation scope development through project completion or product commercialization, for internal business or segment leadership and, if applicable, any consortium or channel partners.
The Program Manager is responsible for leading the integrated project team and ensuring the project technical and business objectives are achieved. Success is measured in terms of meeting or exceeding project financial performance (revenue, cost, and gross margin), customer satisfaction metrics, and contract deliverables.
Principle Duties and Responsibilities
- Accountable for achieving well-defined projects, ensuring they meet schedule, specification, cost, and business case requirements expressed as objectives agreed with the Customer, Segment Director and supporting Functions. This includes the application of key program management techniques including integrated planning, work breakdown structure application, the management of customer/contract scope, quality, requirements and deliverables, risk management and financial/schedule management and reporting.
- Coordinates with Sales / Bids & Proposal / Service Operations groups to understand and implement proposal plans/contract budgets, deliverables, schedules to establish accurate scope of contract work to meet contractual requirements. Manages the transition from the proposal phase to the contract phase, effectively communicating the requirements and objectives to all organizational disciplines.
- Proactively monitors risks, opportunities, and project performance to ensure project is achieving all business objectives and coordinates development of recovery plans in areas of deficient performance.
- Serves as a leader within the Fairbanks Morse Services team.
- Supports the project leader in communications with the customer. Serves as the customer advocate for all matters pertaining to the assigned projects. As the customer advocate, participates in all areas requiring resolution, whether with other departments/functions, organizations, or suppliers.
- Assures adequate cost collection occurs to verify budget accuracy.
- Evaluates all phases of the assigned projects including budget, schedule, technical and manufacturing performance, actuals and variances. Provides periodic reports to management to reflect the status of the assigned projects.
- May be required to occasionally travel to customer or supplier locations or to meet with internal teams.
- Support pipeline development and execution with Segment Director, Sales Managers, Solutions Sales Mangers, Service Centers, Project Leads and Customer Service.
- Shared responsibility for FMS Segment Revenue, Order Intake, and GM%
- Provide support to Segment Directors and Aftermarket Commercial Manager in pursuit of new projects, customer-initiated product upgrades and equipment investigations, aftermarket parts sales and product user groups
Qualifications and Educational Requirements
- Bachelor’s degree in business, Business Management, Mechanical or Industrial Engineering or other related fields
- A minimum of 5 years of demonstrated successful project execution experience in a technical field; marine and/or digital product development experience is preferred
- Demonstrated ability to lead multiple indirect teams of 5-10 individuals, including the ability to appropriately balance team and individual workloads and provide feedback to direct managers for performance coaching.
- Strong root cause analysis and problem-solving ability
- Demonstrated resiliency to adjust and thrive in an environment with changing requirements, schedules and priorities for multiple projects or assignments
- Strong English language communications skills (verbal, written and presentation); ability to clearly and concisely express and present information (or data) to non-technical associates, peers, and senior management
- Ability to analyze financial data and trends for impact to projects and provide direction related to project completion and cost
- Highly motivated, self-determined spirit
- Willingness and flexibility to travel up to 20%
- Excellent business power user IT skills (MS Office & Office 365, MS Project)
- Project Management Professional (PMP) Certification is preferred
- This position requires access or potential access to Unclassified Naval Nuclear Propulsion Information, which is Not Releasable to Foreign Nationals (NOFORN) data. Therefore, to meet NOFORN requirement, you will have to provide proof of US Citizenship and attest that you do not have dual citizenship. Acceptable proof of US Citizenship is a US Passport, US Birth Certificate or Naturalization Certificate.
This specification is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Fairbanks Morse Defense.
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