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Transition Managers function as technical project managers and serve as the single point of contact and accountability during an implementation project. They support both clients and internal teams with technology-related planning, coordination, and issue resolution.
Key Responsibilities:
• Coordinate all technical activities required for new, upgraded, or enhanced client platforms - from contract signature through technical live or decommissioning.
• Collaborate with clients and internal partners to ensure timely, high-quality platform delivery.
• Validate contract-to-delivery alignment to ensure what is delivered matches what was agreed with the client.
• Enable operational readiness by coordinating activities such as pre-live disaster recovery tests, backups, and monitoring.
• Work with the stakeholders on hardware-related needs, including storage capacity and CPU increases.
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