Program Assistant - Youth Team. Full-Time Permanent - QLD

Program Assistant – Youth Team

• Permanent full-time | Brisbane, QLD | Statewide remote
• Work remotely from anywhere in Queensland
• Monthly RDO
• Salary packaging & NFP benefits
• Finance, administration and program support

About the Organisation

Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply. 

About the Role

We are looking for a highly organised and proactive Program Assistant – Youth Team to join our statewide team.

The Youth Team currently support a range of programs including Next Step Plus (NSP), Extended Post Care Support (EPCS), Youth Housing and Reintegration Service (YHaRS), and Youth Justice & Employment Pathways – Skilling Queenslanders for Work (SQW).

Working closely with the Manager of Specialised Programs and Program Managers, you will provide a broad range of administrative, financial and program support across these services.

This is a varied role where you will support client referrals, service reviews, databases, and registers, while also managing invoices, payments, acquittals, and other financial processes.

Your organisation, attention to detail and ability to manage competing priorities will be key to success in this role.

Key Responsibilities

• Provide administrative and program support across the Youth Team, including client referrals, service reviews and database management.
• Manage payments, invoices, acquittals and other finance-related tasks.
• Undertake bookkeeping and financial administration activities, ensuring accurate and timely processing.
• Maintain accurate and confidential client information, registers, and records.
• Coordinate regional resources including vehicles, ICT equipment, room bookings, petty cash and office requirements.
• Identify opportunities to improve administrative processes, communication, and record management.
• Monitor changing service needs and contribute to improvements in how services are delivered.
• Provide practical support to Program Managers and teams to help ensure effective program operations.
• Work collaboratively with internal and external stakeholders.
• Ensure all work complies with organisational policies, legislation, and funding requirements.

About You

You will be a highly organised and proactive professional with strong administration skills and confidence working with financial processes and information.

You will bring:

• Strong administration, organisation, and time-management skills.
• Knowledge of invoicing, payments, bookkeeping and other financial administration tasks.
• Excellent attention to detail and accuracy when managing financial and client information.
• The ability to manage confidential and sensitive information appropriately.
• Strong computer and written communication skills.
• Initiative, sound problem-solving skills and the ability to meet deadlines.
• The ability to manage competing priorities and work independently in a remote environment.
• Excellent communication and relationship-building skills.
• A genuine commitment to achieving positive outcomes for young people.

Essential

• Relevant tertiary qualifications in health, welfare, business or a related field and/or relevant experience.
• Demonstrated experience in administration, including financial administration/bookkeeping tasks.
• Demonstrated ability to build positive relationships with a broad range of stakeholders.
• Strong organisational and problem-solving skills.
• Current full unrestricted Australian Driver Licence.

Successful candidates will be required to clear probity checks including a National Criminal History Record Check and Working with Children Check (where relevant to the role).

Benefits

• Monthly RDO.
• Salary packaging and NFP tax benefits.
• Excellent career development opportunities.
• Supportive team environment.
• Flexible statewide remote working.
• The opportunity to contribute to programs that make a meaningful difference in the lives of young people.
• Work for one of Australia's largest social purpose organisations.

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For general role enquiries contact Joelene via recruitment@lwb.org.au. Please note that applications are not accepted via this email.

Candidates with disabilities who require adjustments to the recruitment process or application form can visit the Life Without Barriers careers page for information about our access and inclusion work and how to contact us directly.

Applications close at midnight, Sunday 27 September 2026.

Applicants are encouraged to apply as soon as possible as applications are continuously reviewed prior to the closing date and the closing date may be subject to change without notice.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

Additional Support

Life Without Barriers offers a dedicated After-Hours Service (AHS) for all Child, Youth and Family programs. AHS provides an efficient response to after-hours events that cannot wait until the next business day, reducing the need for front-line staff to participate in on-call duties and supporting a better work-life balance.