Production Support Analyst II
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AI Summary
The analyst is responsible for ensuring the stability and availability of production applications by resolving incidents and performing root cause analysis. They serve as the primary point of contact for production issues and collaborate with cross-functional teams to minimize business disruption.
The Production Support Analyst for GovDeals and AllSurplus will be responsible for responding to user questions, ensuring stability, availability for production applications and systems. This role investigates and resolves incidents, performs root cause analysis, and collaborates with development, infrastructure, and business teams to maintain reliable operations and minimize business disruption. The Production Support Analyst will serve as a primary point of contact for production issues and help drive continuous improvement efforts.
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