The Product Owner will shape and develop Core Banking and Payments propositions, ensuring solutions are scalable, compliant, and valuable to clients. Key duties include managing the JIRA backlog, conducting feature discoveries, and representing the organization at payment industry forums.
Join us as a Product Owner
- We’re looking for a Product Owner to join an agile product team with a focus on shaping and developing our Core Banking & Payments proposition
- You’ll be ensuring we deliver scalable, reusable and compliant solutions & products that our clients find valuable.
- This is an opportunity to ensure NatWest boxed remains compliant with scheme rules and procedures
What you'll do
As a Product Owner, you’ll be conducting feature discoveries working with colleagues across Technology, Product, Risk, Security Operations and other key areas to agree requirements & dependencies.
You’ll also be:
- Identify Opportunities for change and be the driving force that brings them to life
- Developing and maintaining an appropriately prioritised and detailed backlog of user stories & acceptance criteria in JIRA for implementation by the development team
- Working with your Engineering Lead to set objectives for sprint and cycle planning goals, ensuring quality output balancing both Feature development and Tech debt.
- Representing NatWest Boxed at Payment industry forums (e.g. Faster Payments/Pay.UK) analysing industry and regulatory requirements across our payment infrastructure
- Working with key 3rd party providers to ensure critical services are maintained and be the initial point of contact for issues and escalations
- Providing incident management support , ensuring PIR actions are complete and that risks are identified and appropriately managed
The skills you'll need
To join us in this role, you’ll need to have proven experience as a product owner, product manager, or similar role ideally in relation to Core Banking & Payments.
You’ll also be expected to have:
- A good understanding of UK payment schemes, their operational models, governance and compliance frameworks (ideally in relation to Faster Payments & Bacs)
- Passion for customers and a problem solving mentality, with proven ability to conduct research, map out user journeys and identify opportunities
- Excellent stakeholder management & communication skills, across technical and non-technical audiences
- Experience working in Agile environments with multidisciplinary teams (engineering, operations, Risk & Compliance)
- Proven experience managing relationships including, suppliers, schemes and payment service providers
Hours
35
Job Posting Closing Date:
23/07/2026
Ways of Working:Remote First