Product Manager, Benchmarking

Job Summary

The Product Manager, Benchmarking owns Zoomph's benchmarking solution, a large database of pre-processed data that gives customers instant access to comparative performance across hundreds to thousands of leagues, teams, and brands. The role combines hands-on product management with a social analytics background and a forward-leaning view of data access, shaping raw data into the right database structure and delivering it through MCP and APIs to customers and AI-driven applications. The benchmarking dataset is social-first today and will expand to broadcast and streaming, so the role works closely with data engineering on the ETL pipelines that ingest, normalize, and grow it. This is a strong fit for a product manager who wants to build a data product in a fast-paced sports and media analytics SaaS environment.

Responsibilities

Product Execution:

• Own and maintain the product backlog and roadmap for Zoomph's benchmarking solution, writing clear user stories, acceptance criteria, and specs.
• Drive features from concept through launch, partnering with engineering and design to deliver on schedule and to spec.
• Define and track success metrics for shipped features and report on outcomes.

Benchmarking Data & Access:

• Define the database structure and access layer for pre-processed benchmark data so customers get instant comparisons across leagues, teams, and brands.
• Partner with engineering to expose benchmark data through MCP and APIs so it is accessible to customers and AI-driven applications.
• Work with data engineering on the ETL pipelines that ingest, normalize, and grow the benchmarking dataset, starting social-first and expanding to broadcast and streaming.
• Define and monitor data quality, coverage, and freshness targets, and prioritize improvements with engineering and data.

Customer & Market Input:

• Gather and synthesize feedback from sales, customer success, leagues, teams, and brand partners to inform priorities.
• Analyze product usage and benchmarking trends to identify opportunities and gaps.

Cross-Functional Collaboration:

• Coordinate releases and keep internal teams informed on what is shipping and when.
• Enable sales and customer success on new benchmarking capabilities through clear documentation.

Job Requirements

• 3-5 years of product management experience, ideally in SaaS, analytics, or media technology.
• Social analytics or social-first background, with a strong understanding of social data and metrics.
• Experience building or managing data products, databases, or data-access layers such as APIs, and ideally MCP.
• Comfort working with ETL pipelines and growing, multi-source datasets.
• Experience writing requirements, user stories, and managing a product backlog.
• Familiarity with sports, media, sponsorship, or benchmarking data is strongly preferred.
• Strong communication skills across technical and non-technical audiences.
• Experience with product management and design tools such as TFS, Figma, or similar platforms.
• Strong organizational skills and the ability to manage multiple workstreams at once.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

We are authorized to hire in the following states:

Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Missouri, New York, North Carolina, South Carolina, Tennessee, Texas, and Virginia.

Zoomph EEO Statement:

“We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and applicant feel welcome. Zoomph is committed to providing a workplace free from discrimination or harassment. We expect every member of the Zoomph community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.
 
Decisions related to hiring, compensation, training, evaluating performance, or termination are made fairly, and we provide equal employment opportunities to all qualified candidates and employees and prohibit all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.”