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You will define the strategy and roadmap for the Automate Core platform, focusing on reliability, scalability, and security. You will act as the primary product lead for internal engineering teams to ensure the platform meets enterprise requirements and long-term system resilience.
Location: Italy | Poland | Spain | Europe | Remote
We are seeking a Product Manager to lead the evolution of Automate Core, the foundational engine powering Automate and the broader Content Innovation Cloud (CIC) ecosystem. You will drive the strategy for core non-functional platform services - empowering internal engineering teams while enabling enterprise outcomes like predictable workflow execution, multi-tenant scale, and secure operations. This is a highly technical role designed for an experienced PM who thrives in complex, cloud-native environments.
Platform Strategy & Roadmap: Define the vision and build an outcome-driven roadmap for Automate Core. Prioritize investments based on strategic pillars: enterprise-grade reliability, scalable multi-tenancy, security by design, and cost efficiency.
Internal Customer Champion: Act as the primary PM for internal engineering teams and platform consumers. Continuously discover and validate problems, balancing immediate consumer needs against long-term platform evolution using evidence, telemetry, and feedback.
Technical Collaboration: Operate effectively within the Product Manager (PM), Engineering Manager (EM), and Delivery Manager (DM) triad. Partner deeply with Architecture to define core standards, ensuring reusability, clean contracts between components, and long-term system resilience.
Enterprise Outcomes: Drive features that build customer trust, including evergreen automation (safe upgrades and backward compatibility) and customer-controlled data architectures (data sovereignty, residency, and encryption).
Cross-Functional Alignment: Coordinate across multiple stakeholders and time zones (EU/US) to ensure roadmap alignment with the broader CIC strategy.
🧠 Required Skills & Experience
Proven Expertise: 3-5 years of experience as a Product Manager in complex environments.
Delivery Track Record: Demonstrated success delivering robust platform or core system capabilities from ideation to launch.
User-Centric Focus: Deep empathy for the core platform user, specifically designing intuitive, reliable experiences for Business Analysts who build, orchestrate, and manage workflows within the system.
Strategic Autonomy & Leadership: Exceptional ability to operate independently, bridge inbound and outbound PM responsibilities, and maintain a strong pulse on market expectations for internally focused products.
Technical Background (Required)
Domain Exposure: Solid experience with distributed systems, multi-tenant SaaS environments, security and compliance standards, and application deployment or subscription models.
Technical Partnership: High proficiency in partnering closely with engineering and architecture teams to solve complex problems.
Platform Thinking
Shared Services & System Design: Hands-on experience building or scaling shared services. Strong understanding of core system trade-offs to ensure the platform remains scalable and performant.
⭐ Nice-to-Have
Domain Expertise: Business Process Management (BPM), Robotic Process Automation (RPA), low-code/no-code systems, or content-centric workflows.
Compliance & Data: Experience with data sovereignty and customer-controlled data requirements.
Scale: Experience in large-scale SaaS platform operations and enterprise integration patterns.
Cloud Knowledge: Azure and/or AWS experience.
🌍 Flexibility
🏥 Health & Support
📚 Learning & Development
💼 Additional Country-Specific Benefits In addition to our global benefits, employees receive country-specific benefits tailored to local market practices and regulations
Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © Hyland. All rights reserved.
Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.
Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.
The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.
As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.
Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.
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