Product Manager

Location: Remote

Required: Clearance:  Public Trust 

Required: Certifications: N/A

Required Education: Bachelor's Degree in Information Technology or related discipline

Required Experience: 5 years of relevant experience; Degree may be substituted for 8 years of experience

Description

PingWind is seeking a Product Manager to join our team supporting the Department of Veterans Affairs. This is a fully remote position responsible to define and communicate the product vision, strategy, and roadmap in alignment with business objectives. 

Responsibilities

• Collaborate with business units and technical stakeholders to gather, document, and prioritize functional and non-functional requirements.

• Plan, coordinate, and oversee the end-to-end delivery of product initiatives, ensuring projects are delivered on time, within scope, and within budget.

• Build strong relationships with internal teams, external partners, and leadership to align priorities and manage expectations.

• Maintain and prioritize the product backlog, ensuring clear definition and acceptance criteria for user stories and features.

• Identify, assess, and mitigate risks related to product stability, security, and delivery timelines.

• Establish and track key performance indicators (KPIs) to measure product adoption, reliability, and business impact.

• Drive ongoing enhancements to the product based on user feedback, analytics, and emerging technology trends.

• Ensure comprehensive documentation of product, processes, and features for both technical and non-technical audiences.

• Ensure the platform adheres to security, privacy, and regulatory requirements.

• Manage a small team of product managers 

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business, or related field; Master’s degree preferred.

• 5+ years of experience in product management or IT project management, preferably with API platforms or integration technologies.

• Experience in large-scale enterprise environments.

• Strong understanding of APIs, microservices architecture, and API management tools.

• Experience with cloud platforms (i.e. AWS, Azure).

• Knowledge of DevOps practices and CI/CD pipelines.

• Proven track record of delivering complex IT projects or products in an Agile environment.

• Excellent communication, collaboration, and stakeholder management skills.

• Experience with backlog management tools (e.g., Jira, Azure DevOps) and project management methodologies (Agile, Scrum, Kanban).

• Strong analytical and problem-solving abilities.

• Familiarity with security, authentication, and authorization standards (e.g., OAuth, JWT) is a plus.

•Experience working with cross-functional teams, including engineering, QA, security, and business stakeholders.

• Experience managing and leading teams

• Previous experience implementing complex API solutions for Federal health clients. 

• Previous experience delivering high-availability systems.

• Outstanding written and verbal communication skills

• Expert communication and client management skills

• Self-motivated, detail-oriented, and organized

• Strong research, analytical, and problem-solving skills

• Flexible, able to adapt to different customer groups and expectations

• Outcome-oriented approach focused on delivering value to end users backed by measurable, data-driven results

• U.S. Citizenship; Ability to obtain Public Trust clearance

About Pingwind

PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is a VA CVE certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and SBA HUBZone Certified with offices in Washington DC and Northern Virginia. www.PingWind.com

Our benefits include:

· Paid Federal Holidays

· Robust Health & Dental Insurance Options

· 401k with matching

· Paid vacation and sick leave

· Continuing education assistance

· Short Term / Long Term Disability & Life Insurance

· Employee Assistance Program through Sun Life Financial EAP Guidance Resources

Veterans are encouraged to apply

PingWind, Inc. does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.