Product Manager

ClassWallet, a leading financial technology company in the United States serving agencies delegated responsibility to manage public funds, is seeking to hire a Product Manager to join our team.

Agencies use ClassWallet to get public funds to the right people, and ensure the funds are used for the right purpose. ClassWallet's suite of products and services empowers agency administrators to dramatically increase efficiency of funds distribution and spend compliance, reduce programmatic costs, maximize the full potential impact of the program, and satisfy the needs and expectations of policymakers, constituents and public reporting. ClassWallet has processed over $6.7 Billion to date and serves public agencies across 39 states. In its 11+ years in operation, ClassWallet has completed over 12M transactions, funded 1.1M recipients, processed over 5M applications, and now serves 300+ state and local agency clients, supported by a team of 280+ full-time staff.

The Company has developed an industry-defining digital wallet solution which has gained rapid traction among state and local agencies and school districts across America. ClassWallet ranks as the 61st fastest growing software company on the prestigious Inc. 5000 list of fastest-growing private companies and the 21st fastest growing financial technology company on the Deloitte Technology Fast 500 in 2023.

While the Company delivers immense business value, the social impact of ClassWallet is a fabric that runs through its mission and corporate culture. As a result of ClassWallet’s innovation, public programs run with exponentially more efficiency and the impact and breadth of the programs for the individuals they serve is dramatically higher. This mission compliments the Company mission-based culture with focus on gratitude and work-life balance.

About the Role

Reporting to the Director of Product Development, the Product Manager oversees the development of ClassWallet products and services from start to finish. They ensure that stakeholders' voices and needs are heard and managed, in order to provide successful product delivery. The Product Manager's main duties include determining the overall vision, direction, and features of their respective products; delivering the maximal amount of value while balancing the relative priorities of backlogged items. The Product Manager will work closely with the business team, clients, quality team members, and the product engineering team to make sure that our resources will be utilized efficiently and effectively to maximize throughput.

Responsibilities

The ideal candidate will master all aspects of ClassWallet, gaining an expert-level grasp of our product suites and unique markets. Given our diverse range of constituents, you must effectively manage and advocate for the needs of customers, partners, and internal users during the design process. Success in this position requires:

• Owning a product line, product planning, and product delivery
• Ability to write epics and detailed user stories for the engineering, QA, and design teams to fully understand the scope of functionality and business drivers, so they can estimate and deliver with quality
• Creating wireframes and working with product design specifications
• Breaking down features into stories together with the scrum master and engineering lead
• Documenting use cases, requirements, and stories focused on model-driven design architecture
• Providing regular guidance on product requirements and business priorities with daily stand-ups, grooming, and planning sessions
• Prioritizing features and defining requirements for successful delivery
• Prioritizing product defects and bugs, and communicating with stakeholders
• Advocating for the customer on the Scrum team, providing vision and direction for the Agile development team and stakeholders throughout the project
• Effectively communicating and collaborating with all groups in the organization over the entire product development lifecycle from requirements gathering to release to rollout training
• Monitoring performance of your product(s) and measuring impact of product enhancements; communicating impact clearly across the organization and use to drive prioritization
• Creating release notes and training material/videos
• Ability to take ownership and work autonomously in a high-speed environment

Requirements

• 1-3 years of experience with full product life cycle product management

• Bachelors in Computer Science, Business or commensurate work experience
• Dynamic problem-solving skills and a love for figuring out solutions
• Ability to work in a fast-paced environment, managing multiple products and projects simultaneously across multiple areas of the business
• Experience with JIRA, Confluence, Figma, Lucid Chart
• Passionate about building meaningful, intuitive products
• Commitment to the continuous development of product expertise and technical knowledge
• The ability to write clear, concise internal product specifications, external communications, and training materials
• Experience scaling high-growth e-commerce or multi-vendor marketplace platforms is a plus
• The ability to read basic API documentation is a plus
• CPO and CSM certification or equivalent preferred
• Experience with financial processes is a plus

Benefits

ClassWallet is a positive, family-oriented team environment. Our focus is on encouragement, positive reinforcement, and gratitude. We work hard and are highly motivated to win but with a healthy perspective on life.

We offer an excellent salary and benefits commensurate with experience.

ClassWallet.com is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital or veteran status.