Product Manager

Product Manager- Reporting

North- Remote, US

North Product Management is dedicated to building industry-leading, innovative, user-first products within FinTech. As a Product Manager, you are responsible for defining product vision and strategy and driving product initiatives from discovery to delivery. You serve to connect the dots between the business and technology and inspire the teams you work with. You build products for the end user, prioritizing and solving their opportunities and problems while ensuring business value. 

Our team is high profile and highly influential. This is a cross-functional role - you will work closely with product management teams, UX/UI, engineering, marketing, finance, legal, risk, compliance, sales, etc. in order to identify and translate business and customer needs. You will ensure on-time delivery of new feature launches, test their performance, and know how to iterate quickly.

What you'll be doing:

• Define product vision and strategy and own the roadmap for merchant reporting, insights, and data experiences, ensuring merchants can easily understand and act on their business performance.

• Lead product initiatives through research, discovery, design, delivery, and deduction.

• Translate complex data into meaningful insights and storytelling, enabling merchants to make confident, data-driven decisions.

• Create intuitive dashboards, reporting workflows, and data visualizations that provide merchants with clarity on sales, operations, and customer behavior.

• Develop success metrics that guide prioritization and measure the impact of reporting and data experiences.

• Define, document, and review requirements with stakeholders and engineering.

• Facilitate beta testing to recommend improvements to product prior to launch.

• Communicate development status and go-to-market strategy.

• Develop and write training content to ensure alignment of product knowledge internally and externally (sales).

• Define and analyze data driven metrics that inform success.

• Champion the merchant and their customers to offer a stable, secure, and seamless payments experience.

• Collect and prioritize feedback and requests from merchants, sales partners, and the organization.

• Research and understand industry trends and the competitive landscape.

What we need from you:

• BA/BS in a quantitative or technical field.

• 2+ years experience in product management in the financial services coupled with deep knowledge and passion for payments.

• Experience in business operations and reporting preferred.

• Experience in Payments software is strongly preferred.

• Ability to think like a small business owner

• Creative and strategic product thinker.

• Strong verbal and written communication skills to identify user challenges and needs.

• Ability to positively influence others and maintain effective business relationships.

• Self-motivated with the ability to work through uncertainty.

• Proven track record of building products from inception to execution.

• Working knowledge of the agile development process.

Salary Range: $100,000- $130,000

Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

What we offer: 

We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:

• Medical, Dental, & Vision Coverage

• Flexible Paid Time Off

• 401(k) + Match

• Mental Health Support & Well-Being Program

• Paid Maternity & Paternity Leave

• Education Assistance

• Company-funded Lifestyle Spending Account

Please note: North is a US based company and this role is not eligible for current or future sponsorship.

Let’s go North, together. 

Join our mission to build the largest suite of credit card processing and merchant services. It’s one simple payment platform backed by the most diverse payment companies. From credit card processing to back-office management, North points the way to smarter, faster, and just plain better payment solutions.

Who we are: 

North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else.

Let’s go North, together! Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling. 

At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.

To learn more about North, and our family of companies, visit our website: north.com