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AI Summary
You will lead product strategy and execution for the Online Reputation & Listings Management platform by conducting research and collaborating with cross-functional teams. Additionally, you will define success metrics, iterate based on data, and identify opportunities to integrate AI and automation to improve customer outcomes.
About the Role
SocialPilot is looking for an experienced Product Manager to join a collaborative cross-functional team across UI/UX designers, engineering, marketing, and customer success. This role is focused on our Online Reputation & Listings Management product line, combining 0→1 product building with the operating maturity of a profitable SaaS business. You’ll solve customer problems, improve core product experiences, and explore thoughtful uses of AI where it adds real value.
This role is full-time, remote in India, and might require occasional domestic and international travel.
What You’ll Do
- Conduct in-depth market, competitive, and user research to guide product strategy
- Collaborate with UX/UI teams to create intuitive, user-centric product experiences
- Partner with engineering to translate product ideas into seamless, high-performing capabilities
- Work with marketing to strategize and execute go-to-market and feature adoption plans
- Author clear, detailed product briefs and specs that align with business and user goals
- Define success metrics, run experiments, and use analytics to iterate and improve
- Contribute to product discovery and execution for our Online Reputation & Listings Management platform
- Identify opportunities to simplify workflows and improve customer outcomes through thoughtful use of AI and automation
What We’re Looking For
- 3+ years of experience in product management at a SaaS company
- Proven success in building and scaling at least one product or multiple impactful features
- Experience conducting user interviews and turning insights into actionable plans
- Strong understanding of modern UI/UX principles, experience with Figma is a big plus
- Excellent communication and spec-writing skills, you clearly define the what, why, and how
- Technical fluency to effectively partner with engineering teams
- Solid stakeholder management and cross-functional collaboration skills
- Comfortable working in a fast-paced, iterative, and data-driven environment
Bonus Points
- Experience with 0→1 product journeys
- Familiarity with social media or marketing technology products
- Experience with reviews, customer feedback, listings, or reputation management products
- Exposure to AI-assisted SaaS workflows or automation features
About SocialPilot
SocialPilot helps 12,000+ SMBs and agencies publish, analyze, and manage their social media effortlessly. We're a bootstrapped, profitable, and fast-growing B2B SaaS company based in India, recently nominated for the Economic Times Startup Awards in the Bootstrap category.
Our Impact So Far
- 12,000+ global customers
- 5B+ social media posts published
- Consistently ranked as a Leader by G2, Capterra, and TrustRadius
- Recognized as one of India’s Top 10 Bootstrapped Startups
- Certified as a Great Place to Work™
Why You’ll Love Working Here
- Transparent culture: Full visibility into strategy, performance, and goals
- No micromanagement: Full ownership and accountability of your work
- Learning & growth: Personalized learning plans and professional development support
- Amazing team: Collaborate with top talent from world-class backgrounds
- Top-notch benefits: Health coverage, wellness initiatives, and more
- Open door policy: No hierarchy. Just open conversations.
- Modern workspace: Zen-inspired, well-equipped office space for in-office collaboration
Join us and help shape products used by businesses around the world.
Apply now and be part of our journey!
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