Product Fulfilment Operations Manager

Our Team

Our team is exceptionally dedicated to bringing world-class products to market through flawless execution. We collaborate strictly with a diverse range of collaborators, ensuring our processes are optimized and our customer experiences are unparalleled. Together, we drive ambitious growth and achieve outstanding results.

What You Will Do

• Manage and continuously improve the process for bringing new products to market, ensuring speed, operational readiness and strong commercial outcomes.

• Lead and develop a team of Product Specialists, aligning demand insights with operational execution.

• Prioritize projects and manage product introductions on the site.

• Act as a subject matter expert for local print industry trends and technology innovations.

• Develop and manage partnerships with local third-party fulfillers to support product implementation and growth strategies.

• Monitor and improve the performance of internal and external fulfillers.

• Define technology requirements and collaborate with Technology partners to develop solutions.

• Advocate for customer needs and drive the delivery of site features to ensure a jaw-dropping customer experience!

Your Qualifications

At VistaPrint, we seek individuals who bring new ideas and perspectives to our teams and improve our culture. No matter your background or work experience, we encourage you to apply—even if you feel you don’t meet all the exact requirements or qualifications. You might be a great candidate for this or other roles.

• 5+ years of experience in product operations and fulfillment.

• Proficient with Excel and strong analytical skills.

• Experience working in the print industry.

• Strong verbal and written communication skills.

• Customer focused with proven collaboration skills.

Nice to Have

• Certifications in project management or related fields.

• Familiarity with AI toolsets and system integration.

• Experience in capex planning and 3PF negotiations.

Why You'll Love Working Here

There is a lot to love about working at VistaPrint. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.

About Us

VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Commitment to Diversity, Equity, & Inclusion

VistaPrint exists to help our customers live their dreams. Each dream is unique – and the VistaPrint team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.

Equal Opportunity Employer

VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.