Product Delivery Owner (Remote)

GovCIO is seeking a candidate for the position of Product Delivery Owner (PDO) in support of its client, Health Informatics (HI) Product line, Health Data Management (HDM) Sub-Product Line, in the Office of Information Technology (OIT) at the Department of Veterans Affairs (VA).  This role is a fully remote, U.S.-based position, with core hours of operation Monday through Friday, 8:00 AM to 5:00 PM ET. 

The PDO is responsible for the daily tactical application of a product roadmap, through the creation or refinement of Features and User Stories for the delivery teams.  Working in close partnership with the Product Manager, applying a customer-centric mindset to guide delivery teams to build solutions that are desirable, viable, feasible, and sustainable.  Value is determined by the customer; therefore, the PDO is aware of the needs of the people to whom their products are delivered.  The Product Delivery Owner works to maximize the value delivered by the team.  Ensuring that the team backlog is aligned with customer and stakeholder needs.  As a member of the extended Product Management function, the PDO is the team’s primary customer advocate as it relates to the product.

• Execute the product roadmap in partnership with the Product Manager, ensuring delivery teams build customer-centric solutions aligned to business objectives.

• Serve as the primary customer advocate for assigned products, maximizing and tracking value delivered by delivery teams.

• Drive effective stakeholder communication and coordination, ensuring consistent messaging across the HDM ecosystem, delivery teams, and key stakeholders.

• Monitor delivery execution, ensuring timely completion of deliverables, tracking progress, managing timelines, and identifying and mitigating risks.

• Perform process and gap analyses to identify strengths, address deficiencies, and drive continuous improvement opportunities.

• Own backlog and requirements management, including Epic readiness, feature refinement, user story creation, acceptance criteria, and maintaining at least two sprints of development-ready work.

• Partner with technical teams to prioritize and maintain team backlogs, ensuring alignment with product priorities, sprint planning, and PI planning activities.

• Coordinate cross-team dependencies and provide ongoing clarification to technical and customer teams, ensuring traceability from business requirements through delivery.

Required Skills and Experience

• Bachelor’s Degree in a Business, Engineering, or technical discipline plus 5 years of experience; 5 - 7additional years of experience can be substituted for the degree requirement.

• Intermediate proficiency with Agile delivery frameworks and tools, including SAFe, Scrum, and Jira for planning, tracking, reporting, and team collaboration.

• Intermediate proficiency in Microsoft 365 applications, including SharePoint, PowerPoint, Word, Excel, Visio, Teams, and Outlook.

• Working knowledge of Product Management principles and lifecycle, including planning, scheduling, reporting, risk management, project coordination, documentation, and delivery execution.

• Experience supporting process improvement initiatives, including collaborating with teams to identify and implement operational efficiencies.

• Strong written, verbal, and interpersonal communication skills, with the ability to collaborate effectively across cross-functional teams and stakeholders.

• Demonstrated ability to work independently, exercise sound judgment and decision-making, conduct research, and deliver results with minimal supervision.

Clearance Required: Ability to obtain and maintain a Suitability/Public Trust clearance

Preferred Skills and Experience

• Experience serving as a Product Owner on an Agile Team
• Health IT environment experience
• Knowledge and experience beyond the intermediate level with Jira, GitHub, and SNOW
• Knowledge and experience with VA projects and systems
• Knowledge and experience with software development lifecycle
• Agile SAFe certification
• Jira certification
• Project Management experience and certification