Product Data Governance & Technical Documentation

The Next Level of Fire & Life Safety Leadership

With more than two centuries of combined history, brands like Kidde, Kidde Commercial, Edwards, GST, Badger, Gloria and Aritech have been leading the way in protecting people and property around the world. Now, we’re taking that leadership to the next level. Kidde Global Solutions brings together the most trusted and iconic brands in safety, building upon our shared experience and expertise to address the needs and challenges of more customers in more places. With an unmatched portfolio of solutions and services, and a commitment to constant innovation we’re elevating the standards for an entire industry – and establishing the next level of fire and life safety leadership.

At Kidde Global Solutions, you’re joining a global technology leader in fire and life safety solutions and our employees are the heart of it all. With industry-defining brands in life safety and security, you’ll be part of a legacy of leadership working with cutting-edge technologies that protect lives and property worldwide. As a leading fire safety brand, our mission is to provide solutions that protect people and property from the effects of fire and related hazards. We’re committed to expanding our impact and providing dynamic opportunities for growth within our team. You’ll be part of a company that prioritizes quality, integrity, collaboration, and customer care, with the resources, training, and incentives to ensure your success every step of the way.

If you’re ready to take the next step in your career and be part of an innovative, mission-driven team, apply now!

Product Data Governance & Technical Documentation

Location: Mebane, NC preferred or Remote

Base Salary Rate: $98,532.00 - $115,920.00

Job type: Full-time

About This Role 

Residential Fire & Safety is seeking a highly detail-oriented and execution-focused leader to own product data governance and technical documentation across the NPI and commercialization lifecycle.

This role ensures that all product data, technical content, and customer-facing documentation are accurate, complete, aligned, and ready for launch across internal systems and external channels. Acting as a critical enabler of commercialization readiness, this position works closely with Product, Engineering, Marketing, and Commercial teams to ensure product information is consistent, compliant, and ready to support sales, eCommerce, and customer experience.

Key Responsibilities

Technical Documentation & Content Accuracy

• Own development and delivery of technical product documentation including manuals, instruction sheets, data sheets, and specification documents.
• Ensure all documentation is accurate, consistent, and aligned with product specifications, regulatory requirements, and customer needs.
• Establish and enforce documentation standards, templates, and processes.
• Partner with Product and Engineering teams to validate all technical content and installation instructions.
• Manage updates, revisions, and version control for all documentation.

Product Data Governance & System Readiness

• Own product data governance across PIM, ERP (JDE), and related systems.
• Ensure product attributes, specifications, descriptions, and metadata are complete and accurate across all systems.
• Manage data entry, validation, and enrichment workflows to ensure readiness for eCommerce syndication and customer use.
• Maintain product taxonomy, naming conventions, and attribute standards.
• Ensure product data is consistently aligned across all internal and external platforms.

Data Quality, Accuracy & Compliance

• Ensure accuracy, completeness, and consistency of product data and technical content across all materials and systems.
• Establish data quality standards, validation rules, and audit processes.
• Validate alignment across manuals, product listings, and system data.
• Ensure compliance with applicable regulatory and safety requirements.
• Resolve data discrepancies and drive continuous improvement in data accuracy.

Launch Readiness & Commercialization Support

• Ensure all product data and documentation are complete and launch-ready prior to commercialization.
• Partner with Commercialization Governance and cross-functional teams to support NPI readiness.
• Support launches by ensuring data is clean, consistent, and ready for all customer-facing channels.
• Reduce rework and delays by improving upstream data and documentation readiness.

Process, Standards & Continuous Improvement

• Develop and maintain data governance frameworks and best practices.
• Identify and implement improvements to data workflows and documentation processes.
• Drive standardization across teams to improve efficiency and reliability.
• Provide training and guidance on data standards and documentation practices.

Qualifications

Basic Qualifications

• Bachelor’s Degree
• 5+ years of experience in product data management, technical writing, data governance, or related roles
• 3+ years of experience managing product data within PIM, ERP or similar systems

Preferred Qualifications  

• Strong experience with technical documentation
• Strong attention to detail and focus on accuracy
• Ability to manage complex data sets across systems
• Strong collaboration and communication skills
• Experience in consumer products, manufacturing, or retail
• Experience supporting eCommerce product content and syndication
• Familiarity with product taxonomy and metadata structures
• Experience improving data governance processes
• Background in regulated or compliance-heavy environments

Compensation and Benefits 

Individuals may be eligible for an annual performance bonus based on both individual and company’s performance. The final compensation for this position will be set based on the individual’s knowledge, skills, and experience as it relates to the job requirements. Kidde Global Solutions is committed to providing a competitive benefits package to our employees including medical, dental, and vision coverage, life and disability insurance, retirement plan, paid time off (vacation, sick, company holidays), 401(k) with employer match, EAP assistance, and more.  

World Leaders in Fire and Life Safety

Kidde Global Solutions is a world leader in fire & life safety solutions tailored for complex commercial facilities to homes. Through iconic, industry-defining brands including Kidde, Kidde Commercial, Edwards, GST, Badger, Gloria and Aritech, we provide residential and commercial customers with advanced solutions and services to protect people and property in a wide range of applications, all around the globe.

Kidde Global Solutions is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by federal, state, or local laws.