Principle Architect, Technology Consulting

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

TTEC Digital seeks a Principal Architect, Technology Consulting to join our team.  This is a remote role based in Australia.

The TTEC Digital AWS Partner Practice, comprising over 150 brilliant experts, has been recognized with best-in-class awards from AWS, was the first signed Amazon Connect partner globally, and has delivered over 500 AWS customer launches, which have improved the customer experience (CX) for more than 3.5 million conversations to date.

As the backbone of our delivery teams, our Principal Consultants, Software Architecture, working remotely in Australia, build and deploy our AWS Practice’s designed solution for our clients. AWS Developers will work to refine the process of delivering projects by building internal tools, suggesting new methods of designing and building a system, and providing feedback to their team leads on issues they are experiencing.

• Morning meetings with the internal team and clients
• Requirements analysis and design conversations when you have a new project starting.
• Working on issues in Jira with your team - building systems, creating CloudFormation/Serverless templates to deploy resources, etc.
• Learning best practices used in the NodeJS, JavaScript/TypeScript, and Python   communities
• Working with your mentor/team lead to further knowledge of AWS Services, tools, or even new languages to address project needs.
• You need to be ready to learn quickly!

• Advanced knowledge of AWS services and cloud architecture
• 5+ years’ development experience with 3+ years of that development experience with a focus on Node.JS/TypeScript working with AWS services
• Advanced understanding of the way the web works
• Functional understanding of agile methodologies such as Scrum
• Ability to accept constructive feedback
• Desire to assist other team members.
• The ideal candidate seeks to understand before prescribing a solution.
• A love for technology and the latest and greatest in development best practices, especially the latest services from AWS
• Willingness to stand up for your convictions and yet commit to the team’s decision